Unit Overview
A property does not perform well simply because it was bought well. Performance depends on operating systems that keep units leased, rent collected, maintenance controlled, and tenant issues handled consistently over time. Property management is where business plans become daily execution.
This unit gives students a working view of how operational real estate is managed. Students learn how tenants are screened and onboarded, how leases are administered, how maintenance and capital planning are organized, how collections are controlled, and how managers report results to ownership.
What You’ll Learn
- The role property management plays in preserving income, occupancy, and asset condition
- How tenant screening and leasing systems affect risk and performance
- How lease administration supports compliance, billing, and execution
- How maintenance systems and CapEx planning protect long-term asset value
- How rent collection procedures and delinquency controls stabilize cash flow
- How operational reporting helps owners monitor property performance and problems
Lessons in This Unit
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Lesson 9.1: The Role of Property Management
Study how property management connects ownership strategy to day-to-day operations, tenant satisfaction, income protection, and asset preservation.
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Lesson 9.2: Tenant Screening and Leasing
Learn how applicants are evaluated, approved, and moved into signed leases through structured leasing workflow and risk controls.
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Lesson 9.3: Lease Administration
Understand how lease data, billing terms, renewal dates, notices, and compliance requirements are tracked and managed over time.
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Lesson 9.4: Maintenance Systems and CapEx Planning
Examine how work orders, preventive maintenance, vendor coordination, and capital planning systems support property operations and long-term value.
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Lesson 9.5: Rent Collection and Delinquency Control
Learn how rent collection processes, follow-up procedures, notices, and escalation protocols reduce delinquency and protect cash flow.
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Lesson 9.6: Operational Reporting
Study how managers track occupancy, collections, expenses, leasing activity, maintenance issues, and budget variance through operational reporting.
Practical Application
By the end of this unit, students should be able to explain how property management systems support stable operations, identify the major workflows that affect tenant performance and cash flow, and understand how reporting connects operations to ownership decisions.
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Templates & Tools
Use leasing checklists, maintenance trackers, collection logs, CapEx planners, and reporting templates to organize property operations.
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Glossary Support
Review key terms such as lease administration, preventive maintenance, CapEx, delinquency, work order, rent roll, and variance reporting.