MGU Library and Humanities Series — Research Methods and Information Literacy
Part V: Evidence, Credibility, and Misinformation
Misinformation · Disinformation · Malinformation · Propaganda · Rumor · Conspiracy
Chapter 28 of 48
MGU Library and Humanities Series  ·  Research Methods and Information Literacy  ·  Library Textbook Edition

Chapter 28:
Misinformation,
Disinformation, and
Propaganda

How false and misleading information spreads, why it works, and how to apply a systematic check before you trust — or share — any claim

■ Research Skill: Misinformation Defense ■

■ 8 Sections  •  Part V of 8 ■

Continues Part V: Evidence, Credibility, and Misinformation  ·  Chapters 25 through 32

Research Skill Focus and Overview

This chapter teaches students how to recognize, categorize, and respond to false or misleading information. Students will learn to distinguish between misinformation, disinformation, malinformation, propaganda, rumor, hoax, and conspiracy thinking. They will also learn how emotional manipulation operates within misleading content, and how to apply the MGU Misinformation Check as a systematic tool for protecting their research and their judgment.

By the end of this chapter, students should be able to identify the type of false information they are encountering, understand why it exists and how it spreads, and apply practical verification strategies before sharing or acting on any claim.

Why This Matters

False information is not a new problem. Rumors have spread through human communities for as long as people have talked to one another, and propaganda has been a tool of governments and movements for centuries. What is new is the scale, speed, and technical sophistication with which false information now moves — a claim that once took weeks to travel from city to city can now reach millions of people within hours, and content fabricated by someone with no credentials can look nearly identical to content produced by the world's most reputable institutions.

For researchers, the consequences are serious. A research paper built on false statistics spreads those statistics further. A student who shares misinformation in a seminar presentation undermines their own credibility and potentially misleads classmates. Information literacy without misinformation literacy is incomplete: knowing how false information is constructed, why it spreads, and how to stop it before it enters your research is the skill that closes the gap between finding information and actually knowing something.

8Sections
7Check Questions
6False-Info Categories
3Practice Activities

Learning Objectives

  1. 1Explain several cognitive, social, and platform-level reasons why false information spreads more effectively than corrections.
  2. 2Distinguish misinformation, disinformation, and malinformation, and explain why each requires a different research response.
  3. 3Identify common propaganda techniques and explain how each one shapes opinion without necessarily relying on outright falsehood.
  4. 4Distinguish rumors, hoaxes, and conspiracy claims, and explain why conspiracy thinking resists ordinary evidence evaluation.
  5. 5Recognize common techniques of emotional manipulation and apply the diagnostic question of emotion versus evidence.
  6. 6Apply the MGU Misinformation Check systematically to a real claim, source, image, or statistic.
  7. 7Cite sources about misinformation and disinformation accurately, distinguishing factual sources from objects of study.
  8. 8Use the MGU Library's encyclopedia, catalog, databases, and fact-checking resources to research misinformation-sensitive topics.

Sections at a Glance

Section 28.1
Why False Information Spreads
Cognitive Shortcuts · Emotional Resonance · Social Proof · Platform Design · Correction Asymmetry

Why False Information Spreads

Before examining the categories of false information, it helps to understand why false information spreads in the first place. The answer is not simply that people are gullible. Research in cognitive science, social psychology, and communication studies points to several overlapping explanations.

Cognitive Shortcuts and Pattern Recognition

Human brains are efficient rather than exhaustive. When processing information, people rely on mental shortcuts — heuristics — that allow quick judgments without full analysis. These shortcuts are usually helpful, but they can also misfire. When a claim matches a pattern people already believe, they tend to accept it without scrutiny. This is called confirmation bias — the tendency to favor information that confirms what you already think and to discount information that challenges it. False information exploits confirmation bias by being designed to fit what its intended audience already believes; it does not need to be convincing in general, only to the audience already predisposed to believe it.

Emotional Resonance

False information is often more emotionally engaging than accurate information. Content designed to spread tends to make people feel something strongly — fear, outrage, disgust, or righteous vindication — and emotional arousal increases the likelihood of sharing. Accurate information tends to be qualified, hedged, and sometimes boring. The simplified, emotionally charged version spreads; the carefully qualified version does not.

Social Trust and Social Proof

People trust what people they know share with them. When a claim arrives pre-endorsed by a trusted sharer, recipients assume it has already been evaluated. Social proof — judging something as more credible because many people believe it — also amplifies false information: virality is evidence of emotional resonance, not factual accuracy.

Speed, Quantity, and Platform Design

The sheer volume of claims people encounter each day makes careful evaluation difficult, and many digital platforms are designed to maximize engagement rather than accuracy. Content that generates strong emotional reactions is amplified by recommendation algorithms, creating an environment in which emotionally provocative content — true or false — consistently reaches larger audiences than accurate but less charged content.

The Asymmetry of Spread and Correction

One of the most documented features of misinformation is that corrections rarely travel as far or as fast as the original false claim. When a false story is later debunked, the debunking reaches only a fraction of the audience that saw the original. This has a practical implication for researchers: once false information enters circulation, its effects are difficult to undo. Prevention — evaluating claims before believing or sharing them — is more effective than correction after the fact.

Sections 28.2 – 28.4
Misinformation, Disinformation, and Malinformation
Intent · Purpose · True Facts Used to Harm

Misinformation

Misinformation is false or inaccurate information shared without the intent to deceive. The person spreading it believes it to be true — or has not verified it — and passes it along in good faith. The absence of deceptive intent does not make misinformation harmless: a false medical claim shared by someone who genuinely believes it can discourage people from seeking treatment regardless of the sharer's motive.

Common SourceHow It Distorts the Original
Misremembered informationA qualified, specific claim is recalled and repeated as absolute and unqualified
Outdated informationSuperseded guidance circulates without date markers, alongside current information
Misread sourcesTechnical findings are summarized by non-experts who overstate certainty or omit caveats
Original reporting errorsA correction is published, but the original incorrect version has already spread widely
Chain sharing with distortionEach retelling simplifies or alters the claim until it no longer resembles the original

Misinformation remains a serious threat for three reasons: volume (millions of uncoordinated, sincere shares can generate the same informational pollution as a deliberate campaign), credibility of the sharer (it arrives with the implicit endorsement of people you trust), and normalization (once a false claim is treated as background knowledge, it becomes harder to challenge).

Disinformation

Disinformation is false or misleading information created and spread deliberately, with intent to deceive. Its creators know the content is false or misleading and engineer it to evade detection — using real photographs with false captions, genuine statistics in misleading contexts, or visual formats that mimic legitimate journalism.

Purposes of Disinformation

Political manipulation targets emotionally sensitive issues to shape opinion or suppress participation. Commercial advantage has historically funded campaigns casting doubt on scientific consensus where industries had a financial stake. Public health manipulation leads people to reject effective interventions. Discrediting individuals or institutions damages the messengers who stand in the way of a goal. Creating confusion — the "firehose" strategy — overwhelms audiences with competing claims so that no clear picture emerges.

Recognizing Disinformation Patterns

Watch for false authority (credentials in an unrelated or fabricated field), cherry-picked evidence (selected data points while contradicting data is omitted), out-of-context quotes (real statements applied to situations the speaker never addressed), manufactured consensus (coordinated accounts creating the appearance of agreement), and the firehose of falsehood (so many contradictory claims that fact-checkers cannot debunk them all).

Malinformation and Harmful Context

Malinformation is true information used in a way intended to cause harm. The information itself is accurate; what makes it harmful is its context or deployment.

Three Forms of Malinformation
The facts are real — the harm is in how they are used
  • PrivacyPrivate medical, financial, or personal information disclosed in confidence becomes weaponized when made public without consent.
  • ContextAn accurate statistic, photograph, or statement is placed in a setting that gives it a meaning it did not have originally — a crowd photo attributed to the wrong event, a city's crime statistic applied to a different city.
  • DisclosureA candid statement made in one setting is extracted and circulated to damage the speaker's reputation, relationships, or safety.
Principle: For malinformation, "Is this true?" is the wrong first question. Ask instead what context the information came from and whether its current use is honest.

Research that incorporates malinformation can be technically accurate at the sentence level and deeply dishonest at the level of overall argument. Researchers must evaluate not just whether individual claims are true but whether the use of those claims is honest.

Sections 28.5 – 28.6
Propaganda, Rumors, Hoaxes, and Conspiracy Claims
Persuasion Techniques · Unverified Social Claims · Unfalsifiable Reasoning

Propaganda

Propaganda is communication designed to influence opinion or behavior in favor of a particular cause, ideology, movement, or authority. Propaganda is not always false — it often uses accurate information, selectively presented — but it suppresses contrary information and prioritizes persuasion over honest representation of evidence.

TechniqueHow It Works
Bandwagon"Everyone believes this" — exploits social proof to discourage independent thought
DemonizationPortrays opponents as evil or dangerous, making engagement with their actual arguments seem unnecessary
Appeal to fearIdentifies a threat and positions the propagandist as the only protection, activating fear before evaluation
Glittering generalitiesAttaches positive value words — freedom, tradition, progress — without substantive argument
TransferBorrows the authority of a respected symbol, institution, or person to suggest endorsement
Plain folksPresents the source as ordinary and relatable, building identification with the audience
Card stackingPresents only supporting evidence while suppressing contrary evidence
Evaluating Sources for Propaganda

Does the source present only one side without acknowledging contrary evidence? Does it use consistently emotionally charged language? Does it have an identifiable institutional interest in a particular outcome? Are claims supported by verifiable evidence, or by appeals to authority and emotion? Does it attack those who present contrary evidence rather than engaging with that evidence? Who funds or controls this source?

Rumors, Hoaxes, and Conspiracy Claims

Rumors

A rumor is unverified information circulating through social networks, typically about something that matters emotionally to the community circulating it. Rumors are not always false — sometimes they are early, imprecise reports of something true — but because they travel without systematic verification, they spread fastest precisely in conditions of high uncertainty and high stakes, such as emergencies. The practical response is to treat a rumor as a claim requiring verification, not as usable information.

Hoaxes

A hoax is a deliberate fabrication presented as true, often for humor, attention, or deception. A piece of content that began as obvious satire in its original publication can travel into a new context — a screenshot stripped of its satirical label — where its origin is no longer visible. Tracing content back to where it first appeared is one of the most important techniques for identifying hoaxes.

Conspiracy Claims

A conspiracy claim attributes an event to secret coordination by powerful actors working against the public interest. Real conspiracies have occurred, but conspiratorial thinking as a pattern is marked by distinct features: unfalsifiability (any contrary evidence becomes further proof of the cover-up), proportionality mismatch (major events attributed to thin, speculative causes), anomaly hunting (normal gaps in incomplete knowledge treated as proof of concealment), intentionality assumption (deliberate design assumed over accident or complexity), and a closed epistemic circle (only sources already inside the conspiracy framework are considered credible).

Distinguishing Genuine Uncertainty from Unfalsifiability

Genuine scientific uncertainty can be resolved or narrowed by new evidence. Unfalsifiable conspiratorial reasoning is structured so that no evidence — including a thorough independent investigation that finds nothing — can ever count against it. If a claim cannot in principle be disproven by any feasible evidence, that structure itself is a warning sign, independent of the specific claim's content.

Sections 28.7 – 28.8
Emotional Manipulation and the MGU Misinformation Check
Fear · Outrage · Urgency · A Seven-Question Verification Framework

Emotional Manipulation

Much of the false and misleading information students encounter does not work through logical argument. It works by triggering emotional responses that bypass careful evaluation. Emotion is not the opposite of good reasoning — caring about an issue often motivates careful research. The problem arises when emotional arousal is used to short-circuit evaluation rather than prompt it.

The Key Diagnostic Question

Is my emotional reaction stronger than the evidence I have actually evaluated? If content makes you feel certain, furious, or vindicated before you have read it carefully, verified its claims, or considered alternatives, your emotional reaction has been activated by design.

TechniqueMechanism
FearDescribes threats as imminent and severe; narrows attention and accelerates decisions
OutrageFrames a transgression so that sharing feels like taking a stand against wrongdoing
DisgustOperates pre-reflectively and is difficult to override with later reasoning
Tribal solidarityFrames content as us-versus-them, making sharing feel like loyalty to one's group
Moral elevationUses warm, righteous feelings to spread a message, even when its specific claims are false
UrgencyPressures immediate sharing or action before there is time to verify
Testing Your Own Emotional Response

Name the emotion you are feeling. Ask what the content wants you to do — share, distrust a source, act urgently. Verify before you share, since sharing unverified content transmits its manipulation to others. Seek the disconfirming perspective: if a piece of content confirms everything you already believe with no complicating evidence, treat that as a warning sign.

The MGU Misinformation Check

The MGU Misinformation Check provides a systematic framework for evaluating any piece of information before trusting or using it in research. Apply it to claims encountered online, in conversation, in news media, and in sources found through library research.

The MGU Misinformation Check

Who made it?  ·  What is the claim?  ·  What evidence is offered?  ·  What is missing?  ·  Can another reliable source confirm it?  ·  Is the emotional reaction stronger than the evidence?  ·  Has the source been altered, misrepresented, or taken out of context?

Worked Example — Model Analysis, Not a Real Case
A viral post claims "government data shows crime rates tripled in cities with sanctuary policies"
  • Who made it?A recently created site with no named editorial staff, no institutional affiliation, and no references to it in established news, academic, or government sources.
  • The claimA precise empirical claim — crime tripled in sanctuary cities — that should be verifiable through existing crime statistics.
  • Evidence offeredA bar graph citing unnamed "government data" with no agency, data set, years, or city list specified, and no link to a primary source.
  • What is missing?The specific source, the definition of "sanctuary policy," the comparison group, the years covered, and any controls for other variables.
  • Independent confirmation?Published research using verified federal data and controlled methods finds no evidence that sanctuary policies increase crime; some find a modest association in the opposite direction.
  • Emotion vs. evidenceThe content uses fear- and outrage-oriented framing; the emotional charge is far stronger than the unstated, unverifiable evidence behind the graph.
  • Altered or misrepresented?With no named government source, the graph cannot be verified directly, and reverse image search connects it to no official publication.
Conclusion: This content fails every element of the check and cannot be used as evidence. Its existence can still be noted as an example of circulating misinformation if the topic is relevant to the paper.

The check applies across content types. For news articles, ask who the publisher is and whether claims are attributed to named, verifiable sources. For research summaries, check whether the summary accurately represents the study's sample size and limitations. For statistics, trace the original source and what it actually measures. For expert claims, verify whether the credentials are relevant to the topic at hand. For photographs and video, check whether the image is from where it is claimed to be — a skill covered in depth in Chapter 30.

Applied Practice
Search Practice, Source Check, Research Notebook, and Citation
Putting the MGU Misinformation Check to Work

Search Practice

Activity 28ATracing a Viral Claim

Choose a claim that has circulated widely on social media or in online discussions — one you have personally encountered and either believed, doubted, or shared. Apply the MGU Misinformation Check to this claim in writing.

  1. Identify the original source of the claim as precisely as you can, using lateral reading — opening new tabs to search for information about the source rather than evaluating it only from within itself.
  2. Search for the claim on at least three independent fact-checking sources. Note what each concludes and how they reached that conclusion.
  3. Search for the original primary source — the study, data set, or official statement — the claim refers to, and evaluate whether the claim accurately represents it.
  4. Write a paragraph explaining whether the claim is accurate, partially accurate, misleading, or false, and how you reached that conclusion.
Activity 28BPropaganda Technique Analysis

Select a publicly accessible piece of persuasive content — a political advertisement, a wartime poster, a social media campaign, or a commercial advertisement — with a clear persuasive purpose.

  1. What is the primary message, and what emotion does the content attempt to produce?
  2. Which propaganda techniques from Section 28.5 can you identify?
  3. What information is presented, and what relevant information is omitted?
  4. Who produced this content, and what institutional interests do they have in shaping opinion on this topic?
  5. Does the content present any verifiable evidence — and is it accurately represented? Write a two-paragraph analysis naming the techniques and explaining how they work in the content you examined.
Activity 28CMisinformation Versus Disinformation

Compare two scenarios: (A) a person shares a news article overstating a study's findings about sugar and cancer without reading the study; (B) an industry-funded organization publishes a summary that cherry-picks studies finding no link, omitting dozens that found one.

  1. Which scenario is misinformation, and which is disinformation? How do you know?
  2. In Scenario A, who bears responsibility for the false impression — the sharer, the journalist, the researchers, or some combination?
  3. In Scenario B, what specific disinformation technique is being used, and how might a researcher identify its limitations?
  4. In both scenarios, what should a researcher do before using the sugar-and-cancer claim in a research paper?

Source Check

Practice Source Evaluation
Evaluating a Claim About Vaccine Safety

A website called "VaccineChoiceNetwork.org" publishes an article claiming that a federal adverse-event database shows vaccines cause hundreds of thousands of serious injuries each year, suppressed by government agencies in coordination with pharmaceutical companies. The article includes a bar graph and cites several doctors by name.

  • RelevanceIs this source potentially relevant to a paper on public health policy and vaccine mandates? Explain.
  • AuthorityWhat additional information would you need to verify whether the named doctors have relevant expertise, and their relationship to the organizations funding the site?
  • EvidenceResearch what the cited federal database actually is, who can submit reports, and what a report does and does not establish. Is the article's interpretation accurate?
  • AccuracyWhat would it take to evaluate the claim of coordinated suppression? What evidence would independent investigators expect to find if it existed?
  • PurposeWhat does the site's name suggest about its orientation, and how does that affect your reading of its claims?
  • CurrencyNo publication date is given. Why does that matter for a claim about specific government data?
  • ContextHow does the broader public debate about vaccine safety affect how you evaluate this specific content?
Final step: Based on your evaluation, can this source be used as evidence in a research paper — and if so, for what purpose and with what caveats? If not, explain why.

Research Notebook

Model Entry — Misinformation Tracking During Research. Topic: public attitudes toward climate change and the role of misinformation. Source encountered: a video titled "Climate Scientists Admit the Data Has Been Manipulated," uploaded by a channel with no institutional affiliation.

Check QuestionFinding
Who made it?An unaffiliated channel with no named individuals and no verifiable organizational identity
What is the claim?Unnamed "climate scientists" admitted in leaked communications that temperature data was manipulated
What evidence is offered?Unsourced email excerpts presented as leaked, with no identified origin
What is missing?Source of the emails, names of scientists, institutional affiliation, surrounding context
Can another source confirm?No legitimate outlet or institution reports the claimed admission; similar past claims were found to rely on selectively edited emails
Emotion vs. evidence?Dramatic editing and narration produce strong conviction; the underlying evidence is entirely unverifiable
Altered or misrepresented?Consistent with a documented pattern of stripping routine scientific communication of context

Classification: Disinformation — an apparent deliberate fabrication, not an honest mistake. Usefulness: Not usable as evidence about climate science, but usable as a documented example of climate-related disinformation if that is relevant to the paper's argument. Citation note: The URL and access date should still be recorded, and if described in the paper, the content must be characterized explicitly as disinformation rather than as a source the writer simply disagrees with.

Misinformation Alert

Alert — The Correction Never Catches the Original

Do not assume widely shared information has been vetted; viral spread reflects emotional resonance, not accuracy. Do not assume that a correction you have seen has reached everyone you are writing for. Do not treat "widely shared" or "many people believe" as evidence that a claim is true — it only establishes that the claim has circulated. If your research touches a topic where significant misinformation circulates, document both the false claims and the evidence that contradicts them.

The practical lesson: verify before you trust, and verify before you share.

Citation Check

Writing about misinformation requires citing several different types of sources, each with its own considerations.

Source TypeCitation Consideration
Academic research on misinformationFollows standard MLA or APA formats; record author, title, journal, volume, issue, year, pages, and DOI if available
Fact-checking reportsRecord the organization, analyst if named, article title, publication date, and URL
False content as an object of studyMust include an explicit note identifying the content as misinformation or disinformation — never let the citation look identical to a citation of a credible source
Common Errors When Writing About Misinformation

Citing a fact-checker's report as if it confirms the false claim rather than debunks it; failing to distinguish a false claim from the evidence that contradicts it; presenting highly shared content as if wide circulation implies credibility; and using false-balance hedging language ("some say X, while others say Y") that implies a false claim and the accurate evidence are equally plausible.

MGU Library Connection

Research Resources for Studying Misinformation and Disinformation
  • MGU Encyclopedia entries on propaganda, media literacy, information disorders, and fact-checking — a starting point before specialized research
  • MGU Library Catalog subject headings: Disinformation; Misinformation — Social aspects; Propaganda — History; Media literacy; Fake news
  • Academic databases by discipline: Communication Abstracts; PsycINFO; Political Science Complete; MEDLINE/PubMed for health misinformation
  • Fact-checking organizations (PolitiFact, FactCheck.org, Snopes, Washington Post Fact Checker, Reuters Fact Check, AP Fact Check) — useful but not neutral; evaluate their methodology like any other source
  • MGU Library Research Guides for Communication Studies, Political Science, and Information Science
  • MGU Misinformation and Verification Tutorial — step-by-step guidance on lateral reading, reverse image search, and source tracing
  • MGU Reference Department — consult a librarian for complex projects on misinformation, disinformation, or propaganda

Chapter Summary, Review, and Checklist

Chapter Summary

Central Principle

Do not merely find information. Earn trust in information. Encountering a claim is not the same as evaluating it — evaluating it carefully, every time, is what separates a researcher from a passive recipient of whatever the information environment delivers.

Review Questions

  1. What is the difference between misinformation and disinformation? Why does the distinction matter even though both cause harm?
  2. Explain three cognitive or social mechanisms that cause false information to spread. How does understanding these mechanisms help you protect your own research?
  3. What is malinformation, and why is it challenging for researchers? Give an example of how a true fact could be used in a way that misleads.
  4. Describe four techniques used in propaganda. For each, explain how it works and give one example of a context in which it might appear.
  5. Why are rumors particularly likely to spread during emergencies and crises? What does this imply about how researchers should treat information encountered during such events?
  6. What makes conspiracy thinking epistemically problematic, even when some individual anomalies or questions it raises are legitimate? How does unfalsifiability differ from genuine scientific uncertainty?
  7. Explain how emotional manipulation operates in misinformation and disinformation. What is the key diagnostic question for identifying whether your emotional response has been exploited?
  8. Walk through each element of the MGU Misinformation Check and explain what information you are trying to determine at each step.
  9. Why does the correction of false information typically reach a smaller audience than the original false claim? What practical implications does this asymmetry have for researchers?
  10. A student believes a piece of content is disinformation and wants to describe it in their paper as an example. What should they do differently when writing about it than when writing about a credible source, and what citation considerations apply?

Research Checklist

Chapter 28 — Research Checklist
Use this whenever significant misinformation or disinformation may be circulating about a topic you are researching.
Before Engaging with a Claim
  • I have identified who made this claim and what institutional accountability they have.
  • I have identified the specific factual assertion being made, separate from its emotional framing.
  • I have noted my own emotional response and asked whether it is stronger than the evidence I have actually evaluated.
  • I have noted whether the content uses urgency, in-group framing, or fear to pressure acceptance without verification.
Verifying the Claim
  • I have searched for the original primary source of the claim — the study, the statement, the data set.
  • I have applied lateral reading, searching independent outlets before relying on what the source says about itself.
  • I have searched for the claim on at least two credible independent sources.
  • I have checked whether fact-checking organizations have evaluated this specific claim.
  • I have checked whether associated images or video are authentic and contextually accurate.
Categorizing and Using What I Found
  • I can identify whether this content is misinformation, disinformation, malinformation, propaganda, rumor, or hoax — and I understand the difference.
  • I have applied the full MGU Misinformation Check and recorded my findings.
  • If the content is false or misleading, I have not included it in my research as factual evidence.
  • If the content is accurate, I have verified that accuracy through independent sources before using it.
  • I have not shared any content I have not personally verified.
Looking Ahead
Chapter 29: Statistics, Charts, and Data Claims

Chapter 28 examined how false and misleading information is constructed and spread. Chapter 29 turns to a closely related skill: evaluating numerical evidence itself. You will learn how percentages, averages, sample size, correlation, and causation can mislead even when no one has fabricated anything — and how misleading charts, cherry-picked data, and unstated uncertainty can distort a claim that uses entirely real numbers. The MGU Misinformation Check introduced in this chapter will continue to apply directly to the data claims you encounter in Chapter 29.