MGU Mathematics Series — High School Statistics
Part IV: Random Variables, Distributions, and Inference
Density Curves · Empirical Rule · z-Scores · Normal Probability
Chapter 11 of 14
MGU Mathematics Series  ·  High School Statistics  ·  Library Textbook Edition

Chapter 11:
Normal Distributions
and Standardization

Density curves, the normal model, the empirical rule, z-scores, areas under the curve, percentiles, technology, and assessing normality — the geometry and algebra of probability for continuous data

■ Part IV: Random Variables, Distributions, and Inference ■

■ 14 Sections  •  Chapter 11 of 14 ■

Follows Chapter 10: Random Variables and Probability Distributions  ·  Prepares students for Chapter 12: Sampling Distributions and Estimation

Purpose and Overview

Every measurement in the natural world varies. Heights, test scores, reaction times, rainfall totals, manufacturing tolerances, and blood pressure readings all fluctuate from one individual to the next. But that variation is rarely chaotic or structureless. For an enormous range of real phenomena, the variation follows a recognizable pattern: most values cluster near the center, fewer values appear at the extremes, and the distribution is roughly symmetric. This pattern is called the normal distribution, and it is one of the most important ideas in all of statistics.

Chapter 11 introduces normal distributions as mathematical models of variation. You will study what a density curve is, why area under a curve represents probability, how the normal distribution's shape is controlled by its mean and standard deviation, and how to use the empirical rule and standardization to calculate probabilities and percentiles. You will also learn to assess whether a normal model is reasonable for real data and to use technology to find probabilities and values. By the end of this chapter, you will be able to connect geometry, probability, and algebra into a unified framework for reasoning about continuous data.

Opening Question

A standardized exam is taken by thousands of students each year. The scores are approximately normally distributed with a mean of 500 and a standard deviation of 100. A student scores 650. How unusual is that score? What percentage of students scored higher? What score would place a student in the top 10 percent? These questions require a model — a smooth mathematical description of how scores vary — and a method for using that model to find probabilities and percentiles. By the end of this chapter, you will be able to answer all of them.

14Sections
10Objectives
15Key Terms
12+Worked Examples

Learning Objectives

  1. 1Explain what a density curve is and why area under a density curve represents probability.
  2. 2Describe the shape, center, and spread of a normal distribution.
  3. 3Use the mean and standard deviation to locate and interpret values in a normal model.
  4. 4Apply the empirical rule to estimate probabilities within one, two, and three standard deviations.
  5. 5Standardize values using z-scores and interpret z-scores in context.
  6. 6Use the standard normal distribution to find areas and probabilities.
  7. 7Find values corresponding to given percentiles in a normal distribution.
  8. 8Use technology to compute normal probabilities and inverse normal values.
  9. 9Assess whether a normal model is a reasonable description of real data.
  10. 10Identify common mistakes in working with normal distributions.

Sections at a Glance

Part IV — Random Variables, Distributions, and Inference
Chapter 11: Normal Distributions and Standardization
Sections 11.1 – 11.5  ·  Distribution Models · Density Curves · Normal Shape · Empirical Rule

What a Distribution Model Is

When you collect quantitative data, you get a list of values. You can display those values in a dot plot, a histogram, or a box plot. These displays show you the actual data you collected — the exact numbers from the actual individuals in your sample. But real data are imperfect. Sample sizes are limited. Histograms depend on how wide you draw the bars. Two different data sets might show similar patterns but look slightly different just because of chance variation in who happened to be in each sample.

A distribution model is a smooth mathematical description of how the values of a variable tend to behave in a population. Instead of describing the exact counts or frequencies in a particular sample, a distribution model describes the overall pattern: where values tend to cluster, how far they spread, and how likely various ranges of values are.

Think of a distribution model the way you might think of a map. A map is not the exact ground you walk on. It is a simplified, idealized representation of the ground that is designed to help you navigate. A distribution model is not the exact data. It is a smooth, idealized representation designed to help you reason about probability and variability. Distribution models are particularly useful because they allow us to ask and answer probability questions. Instead of asking "How many of the 38 students in our class scored above 80?" — a question that depends on that particular group — a distribution model lets us ask "For students in this population, what proportion are expected to score above 80?" That is a more general and more powerful question.

The two most important features of any distribution model are its shape and the specific parameters that control where it is centered and how spread out it is. For the normal distribution, those parameters are the mean (μ) and the standard deviation (σ).

MGU Library Connection
  • The idea of a distribution as a population-level description connects to Data Science Foundations and to the MGU Probability and Statistics course, where distribution models are developed formally using calculus
  • Density curves and probability as area are introduced here; calculus-based treatment appears in MGU Calculus II and Probability and Statistics

Density Curves as an Introduction

A density curve is a smooth curve drawn over a histogram that models the distribution of a continuous variable. The curve represents an idealized version of what the data look like in the full population, not just in a particular sample.

Two Defining Properties of a Density Curve

1. The curve is always at or above the horizontal axis. No part of the curve goes below zero.

2. The total area under the entire curve equals exactly 1.

Area under the curve between two values = probability that a randomly chosen individual falls in that range.

These two properties make sense when you think about probability. If the total area under the curve equals 1, and probability is always between 0 and 1, then areas under sections of the curve can represent probabilities. Probability and area become the same thing — and this is a profound connection between geometry and statistics.

You can describe a density curve the same way you describe any distribution: shape (symmetric? skewed? uniform?), center (where the median splits area equally; the mean is the balance point), and spread (how wide the curve is and how quickly it falls toward the tails). For a symmetric, bell-shaped density curve, the mean and the median are equal and both sit at the central peak.

Display Instruction — A Density Curve

Draw a smooth, hill-shaped curve symmetric about a central value. The curve rises from near zero on the left, reaches its highest point at the center, and falls back toward zero on the right. Label the center as the mean μ. Label the horizontal axis with the variable name. Shade a region between two values on either side of center. The shaded area represents the probability that a randomly selected individual falls in that range.

Student Note

A density curve is a mathematical model, not a histogram of actual data. Actual data may show gaps, bumps, and irregularities. The density curve smooths these out to reveal the underlying pattern of the population.

Example 11.2.1
Reading probability from a uniform density curve
  • ProblemA density curve is uniform (flat) between 0 and 10 with height 0.10. What is the probability that a randomly selected value falls between 3 and 7?
  • ThinkArea under the curve equals probability. The curve is flat, so the region is a rectangle.
  • RepresentRectangle with base from 3 to 7 (width = 4) and height = 0.10.
  • CalculateArea = width × height = 4 × 0.10 = 0.40
  • CheckTotal area = 10 × 0.10 = 1.00. A sub-area of 0.40 is reasonable. ✓
  • InterpretThere is a 40% probability that a randomly selected value from this distribution falls between 3 and 7.
Answer: P(3 < X < 7) = 0.40

Normal Distributions

The normal distribution is the most important density curve in statistics. It is sometimes called a bell curve because of its distinctive shape: symmetric, single-peaked, and smoothly tapering toward both tails. A normal distribution is completely described by two numbers: its mean μ and its standard deviation σ. We write N(μ, σ) to name a specific normal distribution.

PropertyDescription
ShapeSymmetric, bell-shaped, single-peaked (unimodal), tapering smoothly to both tails
CenterMean μ = median = mode; all three are at the center peak
SpreadControlled by standard deviation σ; larger σ → wider, flatter curve
TailsExtend to ±∞ in theory; virtually all probability lies within ±3σ of the mean
Total areaExactly 1 (by definition of a density curve)
Display Instruction — Family of Normal Curves

Draw three overlapping bell-shaped curves on the same horizontal axis. One is narrow and tall (small σ). One is medium width and height (medium σ). One is wide and flat (large σ). Label the center of each with its mean. Note that all three have the same total area (= 1). This shows how σ controls spread without changing the total probability.

Why Normal Distributions Arise So Often

The normal distribution appears naturally when a variable is the sum of many small, independent influences — dozens of genes, environmental factors, and measurement errors all adding together. Each small source of variation contributes a little. When you add many independent sources of variation, the result tends to become normally distributed. This is formalized by the Central Limit Theorem, which you will study in Chapter 12.

Important Distinction

Not every variable is normally distributed. Income distributions are typically right-skewed. Reaction times are right-skewed. Some biological measurements are skewed or bimodal. Always check whether a normal model is reasonable before applying it, rather than assuming all data are normal.

Mean and Standard Deviation in Normal Models

Every normal distribution is completely described by its mean (μ) and standard deviation (σ). The mean locates the center and the point of symmetry. The standard deviation controls how spread out the distribution is — a small σ produces a tall, narrow curve while a large σ produces a short, wide curve.

A useful geometric fact: the inflection points of the bell curve — the points where the curve changes from bending downward to bending upward — occur exactly one standard deviation on either side of the mean, at μ − σ and μ + σ. Knowing this lets you sketch a reasonable normal curve by hand.

Sketching a Normal Curve — Six Reference Points

1. Mark the mean μ at center.

2. Mark μ ± σ one standard deviation out (inflection points).

3. Mark μ ± 2σ two standard deviations out.

4. Mark μ ± 3σ three standard deviations out.

5. Draw a smooth bell curve peaking at μ, passing through the inflection points at μ ± σ.

6. The curve approaches but never touches the horizontal axis beyond ±3σ.

Example 11.4.1
Locating reference values in a normal distribution
  • ProblemAdult women's heights are approximately N(64, 3) inches. Locate the center, inflection points, and values two and three standard deviations from the mean.
  • RepresentUse μ ± kσ for k = 1, 2, 3.
  • Calculate μ = 64 inches μ ± 1σ = 64 ± 3 → 61 and 67 inches (inflection points) μ ± 2σ = 64 ± 6 → 58 and 70 inches μ ± 3σ = 64 ± 9 → 55 and 73 inches
  • CheckValues spread evenly on both sides of 64. The range 55–73 inches (4'7" to 6'1") includes essentially all adult women. ✓
  • InterpretThe center is 64 inches. Inflection points are at 61 and 67 inches. Nearly all women in this population have heights between 55 and 73 inches.
Center: 64 in.  |  ±1σ: 61, 67  |  ±2σ: 58, 70  |  ±3σ: 55, 73

The Empirical Rule

Once you know the mean and standard deviation of a normal distribution, you can estimate probabilities without additional calculation using the empirical rule — also called the 68-95-99.7 rule.

The Empirical Rule (68-95-99.7 Rule)

For any normal distribution N(μ, σ):

≈ 68% of values lie within 1 standard deviation of the mean: between μ − σ and μ + σ

≈ 95% of values lie within 2 standard deviations of the mean: between μ − 2σ and μ + 2σ

≈ 99.7% of values lie within 3 standard deviations of the mean: between μ − 3σ and μ + 3σ

Display Instruction — The Empirical Rule

Draw a normal curve. Draw vertical lines at μ, and at μ ± σ, μ ± 2σ, μ ± 3σ. Label the inner band (μ ± σ) as 68%. Label the band μ ± 2σ as 95%. Label the band μ ± 3σ as 99.7%. Note that 0.3% of the area is in the two tails beyond three standard deviations. By symmetry, each outer tail holds 0.15%, and each inner region (between 1 and 2 SDs from center) holds 13.5% on each side.

Example 11.5.1
Applying the empirical rule
  • ProblemScores on a standardized exam follow N(500, 100). Use the empirical rule to find: (a) percentage between 400 and 600; (b) percentage above 700; (c) percentage below 300.
  • RepresentReference values: 400 = μ − σ, 600 = μ + σ, 300 = μ − 2σ, 700 = μ + 2σ.
  • Calculate (a) Between 400 and 600: within 1 SD → ≈ 68% (b) Above 700: beyond 2 SDs above mean. 95% are between 300 and 700. 5% are in both tails. By symmetry: 5%/2 = 2.5% above 700. (c) Below 300: same symmetry → ≈ 2.5%
  • CheckResults are symmetric. Scores above 700 and below 300 are both rare. ✓
  • InterpretAbout 68% of students scored between 400 and 600. Only about 2.5% scored above 700, and only 2.5% scored below 300. A score of 700 or above is unusual.
(a) ≈ 68%    (b) ≈ 2.5%    (c) ≈ 2.5%
Example 11.5.2
Using the empirical rule for half-intervals
  • ProblemIn the same distribution N(500, 100), what percentage of students scored between 500 and 600?
  • ThinkThe region from 500 to 600 is the right half of the one-standard-deviation band. By symmetry, it is exactly half of 68%.
  • CalculateP(500 < X < 600) ≈ 68% / 2 = 34%
  • InterpretAbout 34% of students scored between 500 and 600.
Answer: ≈ 34%
Common Mistake — Empirical Rule Limits

The empirical rule gives exact percentages only at exactly μ ± σ, μ ± 2σ, and μ ± 3σ. Do not apply these percentages to values that are not at exactly one, two, or three standard deviations from the mean. For any other value, you must compute a z-score and use the standard normal distribution.

Chapter 11 — Sections 11.6 – 11.9
Standardization, z-Scores, and Finding Areas
Standard Normal · z-Score Formula · Left, Right, and Between-Values Areas · Inverse Normal

Standard Normal Distribution

The empirical rule covers only three special cases. For any other value, you need a more general method. The key insight is that all normal distributions are related to each other by a simple transformation. If you know how to find probabilities for one specific normal distribution, you can find probabilities for any normal distribution. The specific normal distribution that serves as the universal reference is called the standard normal distribution.

The standard normal distribution is the normal distribution with mean μ = 0 and standard deviation σ = 1. It is written N(0, 1). The variable in the standard normal distribution is traditionally called z, and values of z are called z-scores.

The standard normal table (z-table) gives the cumulative area to the left of a z-score. That is, for any z-value, the table gives P(Z ≤ z) — the area to the left of z under the N(0,1) curve. This is called the cumulative probability or left-tail probability.

Display Instruction — Standard Normal Curve

Draw a normal curve centered at 0. Label the horizontal axis as z. Mark z = 0 at center and mark z = 1, 2, 3 to the right and z = −1, −2, −3 to the left. Shade the area to the left of a given z-value. Label that shaded area as the cumulative probability P(Z ≤ z). This left-tail area is what the standard normal table provides.

z-Scores and Standardization

The z-Score Formula
z = (x − μ) / σ

A z-score measures how many standard deviations a value is above or below the mean of its distribution. A z-score of 0 means the value equals the mean. A positive z-score means the value is above the mean. A negative z-score means the value is below the mean. A z-score of 1.5 means the value is 1.5 standard deviations above the mean.

Standardization is the process of converting original values into z-scores. Standardization removes the original units and scale, allowing values from different normal distributions to be directly compared on the same scale.

Example 11.7.1
Computing and comparing z-scores across two exams
  • ProblemExam A: N(75, 8). Student Rahel scored 91. Exam B: N(500, 100). Student Diego scored 650. Which student performed better relative to their distribution?
  • ThinkThe exams have different scales. Convert each to a z-score to compare on the same standardized scale.
  • Calculate Rahel (Exam A): z = (91 − 75) / 8 = 16/8 = 2.00 Diego (Exam B): z = (650 − 500) / 100 = 150/100 = 1.50
  • CheckBoth z-scores are positive (both scored above their means). Rahel's z-score is larger. ✓
  • InterpretRahel scored 2.00 standard deviations above the mean on Exam A. Diego scored 1.50 standard deviations above the mean on Exam B. Rahel performed better relative to her distribution.
Rahel: z = 2.00  |  Diego: z = 1.50  |  Rahel performed better relative to her exam.
Example 11.7.2
Finding an original value from a z-score
  • ProblemIn the distribution N(500, 100), a student's score has a z-score of −1.3. What was the student's actual score?
  • ThinkReverse the z-score formula. I know z, μ, and σ; I need to find x.
  • RepresentSolve z = (x − μ)/σ for x: x = μ + zσ
  • Calculatex = 500 + (−1.3)(100) = 500 − 130 = 370
  • CheckA score of 370 is 130 points below the mean of 500, which is indeed 1.3 standard deviations below. ✓
  • InterpretA z-score of −1.3 corresponds to an actual score of 370 on this exam.
x = μ + zσ = 500 + (−1.3)(100) = 370
Tip — Reverse Standardization

The formula x = μ + zσ converts z-scores back to original values. Use it whenever you are given a percentile or probability and need to find the original value — as in Section 11.9.

Chapter 11 — Sections 11.8 – 11.10
Areas, Percentiles, and Technology
Left-Tail · Right-Tail · Between-Values · Inverse Normal · normalcdf · invNorm

Finding Areas Under the Normal Curve

Once you have a z-score, you can find the corresponding probability using a standard normal table or technology. The standard normal table gives left-tail areas: the proportion of the distribution at or below a given z-value. Three types of probability problems arise with different shading directions.

Problem TypeGoalMethod
Type 1P(X < a) — less than a valueCompute z; look up left-tail area directly
Type 2P(X > a) — greater than a valueCompute z; take 1 − P(Z ≤ z) (complement rule)
Type 3P(a < X < b) — between two valuesCompute z₁ and z₂; subtract areas: P(Z ≤ z₂) − P(Z ≤ z₁)
Strong Recommendation

Always draw a sketch before calculating a probability. The sketch shows which direction the shading goes and helps you catch errors where you should subtract from 1 but forget to. Label the mean, the value of interest, and the shaded region before doing any arithmetic.

Example 11.8.1
Area to the left — proportion shorter than a threshold
  • ProblemHeights of adult men follow N(70, 3) inches. What proportion are shorter than 65 inches?
  • RepresentSketch: normal curve, shade area to the left of 65 inches.
  • Calculate z = (65 − 70) / 3 = −5/3 ≈ −1.67 P(Z ≤ −1.67) ≈ 0.0475
  • CheckAbout 5% of the distribution should be below nearly two standard deviations below the mean. The empirical rule predicts 2.5% at exactly −2σ; a value slightly above −2σ should have a slightly larger probability. ✓
  • InterpretApproximately 4.75% of men in this population are shorter than 65 inches.
P(X < 65) ≈ 0.0475 (about 4.75%)
Example 11.8.2
Area to the right — proportion taller than a threshold
  • ProblemIn the same distribution N(70, 3), what proportion of men are taller than 76 inches (6'4")?
  • RepresentSketch: shade area to the right of 76. Use the complement rule.
  • Calculate z = (76 − 70) / 3 = 2.00 P(Z ≤ 2.00) ≈ 0.9772 P(X > 76) = 1 − 0.9772 = 0.0228
  • CheckThe empirical rule predicts about 2.5% above μ + 2σ = 76. The exact value 0.0228 (about 2.28%) is close. ✓
  • InterpretAbout 2.28% of men in this population are taller than 76 inches.
P(X > 76) = 1 − 0.9772 = 0.0228 (about 2.28%)
Example 11.8.3
Area between two values — proportion in a middle range
  • ProblemIn N(70, 3), what proportion of men have heights between 67 and 73 inches?
  • RepresentSketch: shade region between 67 and 73. Subtract two left-tail areas.
  • Calculate z₁ = (67 − 70) / 3 = −1.00 → P(Z ≤ −1.00) ≈ 0.1587 z₂ = (73 − 70) / 3 = +1.00 → P(Z ≤ +1.00) ≈ 0.8413 P(67 < X < 73) = 0.8413 − 0.1587 = 0.6826
  • CheckThe empirical rule says 68% fall within one standard deviation of the mean. The answer 0.6826 confirms this precisely. ✓
  • InterpretAbout 68.26% of men have heights between 67 and 73 inches — exactly confirming the empirical rule.
P(67 < X < 73) = 0.8413 − 0.1587 = 0.6826

Finding Values from Percentiles

Sometimes the question is reversed: instead of being given a value and asked for a probability, you are given a probability or percentile and asked for the value. These are inverse normal problems, and they use the reverse standardization formula x = μ + zσ.

Process — Finding a Value from a Percentile

Step 1: Identify the cumulative probability (area to the left) corresponding to the percentile.

Step 2: Find the z-score that gives that left-tail area — use the z-table in reverse, or use technology.

Step 3: Convert the z-score back to the original scale using: x = μ + zσ

Step 4: Interpret in context with units.

Example 11.9.1
Finding the 90th percentile score
  • ProblemScores on a state exam follow N(500, 100). What score corresponds to the 90th percentile?
  • ThinkThe 90th percentile is the value below which 90% of scores fall. I need the z-score where P(Z ≤ z) = 0.90.
  • Calculate From z-table: z ≈ 1.28 since P(Z ≤ 1.28) ≈ 0.8997 ≈ 0.90 x = μ + zσ = 500 + (1.28)(100) = 500 + 128 = 628
  • CheckA score of 628 is 128 points (1.28 SDs) above the mean. Only 10% of students should be higher — consistent with the 90th percentile. ✓
  • InterpretA student scoring 628 or higher is at or above the 90th percentile. About 90% of students scored below 628.
90th percentile = 628
Example 11.9.2
Finding the top 5% cutoff
  • ProblemHeights of adult women follow N(64, 3) inches. What height separates the tallest 5% from the rest?
  • ThinkThe tallest 5% are above the 95th percentile. I need P(Z ≤ z) = 0.95.
  • Calculate From z-table: z ≈ 1.645 since P(Z ≤ 1.645) ≈ 0.95 x = 64 + (1.645)(3) = 64 + 4.935 ≈ 68.9 inches
  • InterpretWomen taller than approximately 68.9 inches (about 5'9") are in the tallest 5% of the population.
Top 5% cutoff ≈ 68.9 inches
Example 11.9.3
Finding a symmetric middle interval
  • ProblemIn N(500, 100), find the interval centered at the mean that contains the middle 95% of scores.
  • ThinkIf 95% is in the middle, 5% is in the two tails: 2.5% in each tail. I need z at the 2.5th and 97.5th percentiles.
  • Calculate P(Z ≤ z) = 0.025 → z ≈ −1.96 P(Z ≤ z) = 0.975 → z ≈ +1.96 Lower: 500 + (−1.96)(100) = 304 Upper: 500 + (+1.96)(100) = 696
  • InterpretThe middle 95% of scores falls between 304 and 696. Any score outside this range is in the outermost 5% of the distribution. Note: z = ±1.96 appears so frequently in statistics that it is worth memorizing.
Middle 95% interval: 304 to 696  |  z* = ±1.96

Normal Probability with Technology

In practice, statisticians use technology to calculate normal probabilities and inverse normal values. Technology gives more precise answers and handles any value of μ, σ, and x quickly. Understanding the z-score conversion remains important for interpretation and for later topics in inference.

PurposeTypical CommandInput Format
Find P(a < X < b)normalcdf / norm.cdfnormalcdf(a, b, μ, σ)
Find P(X < b)normalcdfnormalcdf(−∞, b, μ, σ)
Find P(X > a)normalcdfnormalcdf(a, +∞, μ, σ)
Find x given P(X ≤ x) = pinvNorm / norm.ppfinvNorm(p, μ, σ)
Example 11.10.1
Using technology for a normal probability
  • ProblemSystolic blood pressure readings follow N(120, 14) mmHg. Find the proportion with readings between 100 and 130 mmHg.
  • Technologynormalcdf(100, 130, 120, 14) → ≈ 0.7361
  • CheckThe interval includes the mean (120) and extends further below (20 mmHg) than above (10 mmHg). Slightly more than half the distribution, but asymmetric. 73.6% is reasonable. ✓
  • InterpretAbout 73.6% of individuals in this population have systolic blood pressure readings between 100 and 130 mmHg.
normalcdf(100, 130, 120, 14) ≈ 0.7361
Example 11.10.2
Using technology for an inverse normal value
  • ProblemIn the same distribution N(120, 14), at what reading are only 10% of individuals below?
  • TechnologyinvNorm(0.10, 120, 14) → ≈ 102.1
  • InterpretAbout 10% of individuals in this population have systolic blood pressure readings below approximately 102 mmHg.
invNorm(0.10, 120, 14) ≈ 102.1 mmHg
Technology Reminder

Technology gives a number, but you still need to interpret it in context. Always ask: Does this number make sense given what I know about the distribution? What does this probability or value mean for the situation I am studying?

Chapter 11 — Sections 11.11 – 11.14
Assessing Normality, Applications, and Common Mistakes
Checking Normality · Real-World Uses · Seven Common Errors · Bridge to Chapter 12

Assessing Whether a Normal Model Is Reasonable

Before applying normal distribution methods, you should check whether the normal model is appropriate for the data. Using a normal model for strongly skewed, bimodal, or bounded data can produce misleading probability estimates.

MethodWhat to Look ForSuggests Normal If…
HistogramShape of the distributionRoughly symmetric, single-peaked, bell-shaped
Box plotMedian position and whisker lengthsMedian near box center, whiskers roughly equal, few outliers
68-95-99.7 check% of data within 1, 2, 3 SDsClose to 68%, 95%, 99.7%
Normal probability plotPoints vs. a diagonal reference linePoints fall close to a straight line
Display Instruction — Normal Probability Plot

Draw two normal probability plots side by side. In the first, points fall very close to a straight diagonal line — this represents approximately normal data. In the second, the points curve away in an S-shape — this represents skewed data. Label both clearly. When points are close to the line, the normal model is reasonable. When they curve systematically, consider a different model.

Example 11.11.1
Checking normality before applying a model
  • SituationA student records daily high temperatures for 30 days in January. Mean = 32°F, SD = 6°F. She checks the 68-95-99.7 rule:
  • Data Within ±1 SD (26°F to 38°F): 22 days = 73% (expected: 68%) Within ±2 SD (20°F to 44°F): 29 days = 97% (expected: 95%) Within ±3 SD (14°F to 50°F): 30 days = 100% (expected: 99.7%)
  • CheckPercentages 73%, 97%, 100% are reasonably close to 68%, 95%, 99.7% given a small sample size of 30. The histogram shows a roughly symmetric, single-peaked shape.
  • InterpretA normal model appears reasonable as an approximation for this temperature data. Conclusions drawn from the model should be treated as approximate, not exact.
Normal model appears reasonable for this data set.
Caution

No real data set will follow the normal model perfectly. The question is whether the data are close enough to normal that the model is useful as an approximation. Small samples may appear non-normal even when they come from a roughly normal population. Always use professional judgment alongside formal checks.

Normal Models in Measurement and Science

FieldApplicationWhy Normal Model?
ManufacturingPart dimensions, fill weights, tolerancesSmall random variation in production processes; many independent sources
Standardized TestingSAT, ACT, IQ scoresTests are scaled to produce approximately normal distributions; facilitates percentile ranking
Scientific MeasurementRepeated measurements of physical quantitiesRandom measurement errors are often normally distributed
BiologyHeights, birth weights, blood markersAdditive effects of many genetic and environmental factors
FinanceShort-term asset returnsApproximation for short time horizons; but heavy tails are common — model has known limitations
Data Ethics Note

Applying a normal model without checking whether it is appropriate can lead to serious errors. In medicine, a diagnostic test that assumes normal variation might classify a healthy person as sick if their measurement follows a skewed distribution. In finance, underestimating extreme events because of an assumed normal model contributed to major financial crises. Always check whether the model fits the context before drawing conclusions.

Common Normal Distribution Mistakes

Mistake 1 — Forgetting to compute a z-score first
Using the standard normal table directly with the original value x instead of first converting to z

Correction: Always compute z = (x − μ)/σ before using the standard normal table. The table only works for N(0,1).

Mistake 2 — Confusing left-tail and right-tail areas
Reading P(Z ≤ z) = 0.9772 from the table and reporting that as the probability of being above z

Correction: The table gives the left-tail area. For the right tail, take 1 − P(Z ≤ z). Always draw a sketch first.

Mistake 3 — Assuming normality without checking
Applying normal distribution methods to strongly right-skewed data such as household incomes or insurance claims

Correction: Check with a histogram, box plot, and 68-95-99.7 count before applying the normal model. Not all data are normal.

Mistake 4 — Misapplying the empirical rule
Using 68%, 95%, or 99.7% for a value that is not exactly 1, 2, or 3 standard deviations from the mean

Correction: The empirical rule applies exactly only at μ ± σ, μ ± 2σ, and μ ± 3σ. For any other value, compute a z-score and use the standard normal distribution.

Mistake 5 — Treating a high z-score as impossible
"A z-score of 3 can't happen."

Correction: A z-score of 3 corresponds to a probability of about 0.0013 in the upper tail — small, but not zero. Events in the tails of normal distributions are unlikely but do occur.

Mistake 6 — Confusing percentile with percentage
"I'm at the 80th percentile, so I scored 80%."

Correction: A percentile is a rank in the distribution, not a percentage correct. The 80th percentile means you scored above 80% of all test-takers — your actual score may be any number.

Mistake 7 — Entering the wrong probability into invNorm
Using invNorm(0.05, μ, σ) to find the top 5% cutoff

Correction: invNorm gives left-tail values. For the top 5%, enter invNorm(0.95, μ, σ) — the value that cuts off the bottom 95% and leaves the top 5% in the right tail.

Preparing for Sampling Distributions

Chapter 11 has focused on normal distributions as models for the variation of individual observations in a population. But statistics often works with summaries of samples rather than individual measurements. When you take a random sample and compute the sample mean x̄ or sample proportion p̂, those statistics vary from sample to sample. The distribution of those statistics across all possible samples is called a sampling distribution.

Here is the crucial connection between Chapter 11 and what follows in Chapter 12:

The Central Idea — Bridge to Chapter 12

Sampling distributions are often approximately normal — even when the individual data are not.

This result, known as the Central Limit Theorem, explains why normal distributions are so central to statistical inference. Even if the population data are skewed, the distribution of sample means from large enough samples will be approximately normal. Everything you learned in Chapter 11 — z-scores, areas, percentiles — transfers directly to sampling distributions in Chapter 12.

MGU Library Connection
  • The Central Limit Theorem and sampling distributions are developed fully in Chapter 12
  • For a rigorous mathematical treatment, see MGU Probability and Statistics (uses integration and moment-generating functions)
  • Applications in public policy, polling, and medicine appear in Chapter 13: Hypothesis Testing and Chapter 14: Data-Based Decisions

Chapter Summary

Key Terms Review

density curve
A smooth curve, always ≥ 0, with total area = 1, used to model the distribution of a continuous variable in a population.
normal distribution
A symmetric, bell-shaped density curve completely described by its mean μ and standard deviation σ. Written N(μ, σ).
empirical rule
In any normal distribution: ≈68% within ±1σ, ≈95% within ±2σ, ≈99.7% within ±3σ of the mean. Also called the 68-95-99.7 rule.
standard normal
The normal distribution with μ = 0 and σ = 1, written N(0,1). All normal probability calculations reference this distribution via z-scores.
z-score
The number of standard deviations a value is from the mean: z = (x − μ)/σ. Negative z-scores are below the mean; positive are above.
standardization
Converting original values to z-scores, removing units and scale so different normal distributions can be directly compared.
cumulative probability
The probability that a value is at or below a given value — the area to the left of that value under a density curve. P(Z ≤ z).
percentile
The value below which a given percentage of the distribution falls. The 80th percentile means 80% of values are below that value.
inverse normal
Finding the value x that corresponds to a given left-tail probability. Uses z-table in reverse or invNorm technology function.
inflection point
The point where a normal curve changes from curving downward to curving upward. Located at exactly μ ± σ on each side of the mean.
normal probability plot
A plot used to assess normality; plots data values against expected z-scores. Approximately straight if data are normally distributed.
normalcdf
Technology function that computes the cumulative normal probability P(a < X < b) for a specified distribution N(μ, σ).
invNorm
Technology function that returns the x-value corresponding to a given left-tail probability for a specified normal distribution.
tail probability
The area in one or both tails beyond a given value. A right-tail probability equals 1 minus the left-tail probability at the same value.
distribution model
A smooth mathematical description of how values of a population variable behave. Describes patterns, not individual observations.

Practice Problems

Part AEmpirical Rule Practice

Use the 68-95-99.7 rule. Show which reference value each boundary corresponds to.

  1. Scores on a reading assessment are N(250, 40). (a) What percentage scored between 210 and 290? (b) What percentage scored above 330? (c) What percentage scored between 170 and 330? (d) Using the empirical rule, what score is at the 84th percentile?
  2. Lengths of fish caught in a lake follow N(14, 2) inches. (a) What percentage are between 12 and 16 inches? (b) What percentage are longer than 18 inches? (c) What percentage are between 14 and 18 inches?
  3. True or False: For a normal distribution, approximately 99.7% of data lie within two standard deviations of the mean. Explain your answer.
Part Bz-Score Practice

Calculate the z-score for each value. State whether it is above or below the mean and by how many standard deviations.

  1. x = 88, μ = 75, σ = 10
  2. x = 42, μ = 50, σ = 4
  3. x = 5.1, μ = 5.0, σ = 0.05
  4. x = 1140, μ = 1200, σ = 80
  5. x = 0, μ = 100, σ = 15
  6. x = 63, μ = 63, σ = 7
  1. Two students take different exams. Student A scores 88 on an exam with N(80, 6). Student B scores 74 on an exam with N(65, 7). (a) Compute the z-score for each student. (b) Which student performed better relative to their exam's distribution? Explain.
  2. In N(500, 100): (a) Find x for z = 2.1. (b) Find x for z = −0.75. (c) Find z for x = 455.
Part CNormal Area Practice

For each problem, draw a sketch and shade the region of interest. Compute a z-score and find the probability.

  1. Weights of adult cats are approximately N(10, 1.5) pounds. (a) What proportion weigh less than 8 pounds? (b) What proportion weigh more than 12.5 pounds? (c) What proportion weigh between 9 and 11.5 pounds?
  2. Battery duration follows N(200, 25) hours. (a) What proportion last more than 230 hours? (b) What proportion last between 180 and 220 hours? (c) What proportion last less than 160 hours?
  3. A cereal-box filler dispenses N(20.0, 0.3) ounces. (a) What proportion contain more than 20.5 oz? (b) Boxes under 19.5 oz are underfilled — what proportion are underfilled? (c) What proportion contain between 19.7 and 20.3 oz?
Part DPercentile Practice
  1. Scores on a college readiness exam are N(22, 5). (a) What score is at the 75th percentile? (b) What score is at the 10th percentile? (c) What scores define the middle 50% of the distribution?
  2. Heights of a plant species follow N(48, 6) cm. (a) What height is at the 95th percentile? (b) What height is at the 20th percentile? (c) The shortest 30% of plants fall below what height?
  3. A quality control process rejects bolts with diameters in the bottom 2%. Diameters follow N(25.0, 0.4) mm. What diameter is the rejection cutoff?
Part EApplications
  1. Time to complete a placement exam follows N(45, 8) minutes. The exam period is 60 minutes. (a) What proportion of students finish within the allotted time? (b) The fastest 15% finish in fewer than how many minutes? (c) The university wants to allow submissions only after the earliest 5% of possible finish times. What is that time cutoff?
  2. A protein level in healthy adults follows N(150, 20) mg/dL. (a) Readings above 190 mg/dL are flagged as elevated. What proportion of healthy adults would be flagged incorrectly? (b) What protein level is at the 95th percentile for healthy adults? (c) Readings below 110 mg/dL are flagged as deficient. What proportion would be flagged?
  3. Corn yields in a region follow N(180, 22) bushels per acre. (a) What proportion of fields yield more than 200 bushels? (b) What yield is at the 30th percentile? (c) What range of yields contains the middle 90% of fields?

Error Analysis

Each problem shows a student error. Identify the mistake and write the correct solution.

Problem 1
P(X > 65) in N(50, 10): z = 1.5; table gives 0.9332; answer = 0.9332

What error did the student make? What is the correct probability?

Problem 2
80th percentile in N(100, 15): z ≈ 0.84; student reports the answer as "z = 0.84"

What did the student do wrong? What is the correct original-scale answer?

Problem 3
"The normal distribution tells us what will happen. If the mean is 70, most students will definitely score between 56 and 84."

Identify the error in this reasoning and rewrite the statement correctly.

Problem 4
A student applies the empirical rule to a strongly right-skewed distribution of household incomes.

What is wrong with this approach? What should the student check first?

Problem 5
To find the top 5% cutoff in N(500, 100): student enters invNorm(0.05, 500, 100) and reports ≈ 335.5 as the answer.

Identify the error. What should the student have entered? What is the correct cutoff?

Chapter 11 Checkpoint

Chapter 11 Checkpoint
Complete without assistance — assesses all key skills from Chapter 11. Show all work including z-score calculations and sketches. Interpret all answers in context.
Section 1 — Heights of Adult Men: N(70, 3) inches
  1. What proportion of men are shorter than 68 inches?
  2. What proportion are between 66 and 74 inches?
  3. What height is at the 95th percentile?
  4. What z-score corresponds to a height of 75 inches? Interpret the z-score in context.
Section 2 — State Science Exam: N(72, 9)
  1. Using the empirical rule, what percentage of students scored between 63 and 81?
  2. What percentage scored above 90?
  3. What score separates the bottom 25% from the top 75%?
Section 3 — Manufacturing: Metal Rod Lengths N(50.0, 0.4) cm. Rods < 49.2 or > 50.8 cm are rejected.
  1. What proportion of rods are rejected for being too short?
  2. What proportion are rejected for being too long?
  3. What proportion are accepted (between 49.2 and 50.8 cm)?
  4. If 10,000 rods are produced, about how many do you expect to be rejected?
Section 4 — Comparing Two Exams
  1. Exam A: score 84, distribution N(78, 8). Exam B: score 91, distribution N(85, 10). Compute the z-score for each. On which exam did the student perform better relative to the class?
  2. In Exam A's distribution, a student scored in the top 10%. What was the minimum score needed to achieve that?
Section 5 — Extended Interpretation: Water Intake
  1. A researcher models adult daily water intake with N(64, 12) ounces. (a) Is it reasonable to apply a normal model — what evidence would you look for? (b) What proportion of adults drink more than 80 oz/day? (c) What intake corresponds to the 40th percentile? (d) "Low intake" is defined as below 40 oz. What proportion falls in this category? (e) Why should the researcher be cautious about applying the normal model to the very low end of this distribution?

Answers may be placed in the answer key.

Bridge to Chapter 12
Chapter 12: Sampling Distributions and Estimation

Chapter 11 developed the normal distribution as a model for how individual observations in a population vary. You studied how to find probabilities for a single observation drawn from a normal distribution.

Chapter 12 shifts the question: instead of asking about individual values, you will ask about sample statistics — especially sample means x̄ and sample proportions p̂. When you draw a random sample from a population and compute the sample mean, you get one value. But if you drew another random sample of the same size, you would get a slightly different sample mean. The distribution of all possible sample means across all possible samples is called the sampling distribution of the sample mean.

The Central Limit Theorem says that this sampling distribution is approximately normal — even when the population distribution is not — provided the sample size is large enough. Everything you learned in Chapter 11 transfers directly: z-scores, areas, percentiles, the empirical rule. The only change is that the standard deviation of the sampling distribution (called the standard error) depends on both the population standard deviation and the sample size. This is why the normal distribution is so central to statistical inference, and why Chapter 11 is the essential preparation for Chapters 12 and 13.

Preview: If a population has μ = 100 and σ = 20, and you take a random sample of size n = 100, what is the approximate distribution of the sample mean x̄? How does taking a larger sample make the sample mean more reliable?

MGU Library Connection
  • Statistical Symbols Reference — Appendix C of this textbook
  • Normal Distribution Reference — Appendix K of this textbook
  • Summary Statistics Formula Sheet — Appendix F of this textbook
  • Chapter 10: Random Variables and Probability Distributions (preceding chapter)
  • Chapter 12: Sampling Distributions and Estimation (following chapter)
  • MGU Probability and Statistics: Rigorous derivation of the normal distribution using calculus and moment-generating functions
  • MGU Data Science Foundations: Normal models in machine learning, statistical modeling, and data analysis pipelines