Speak and Write Language Series
Unit I — Primi contatti · Unit I — First Encounters
1

Ciao! Saluti e presentazioni

Volume I, Chapter 1: First Encounters · Speak and Write Italian: Foundations of Practical Communication

Chapter Objectives

By the end of this chapter, you will be able to:

  1. Greet people and take leave using common Italian formulas.
  2. Introduce yourself with Mi chiamo... and Sono....
  3. Ask and answer a person's name using Come ti chiami? and Come si chiama?.
  4. Use basic courtesy expressions such as please, thank you, and excuse me.
  5. Recognize the difference between the informal tu and the formal Lei in common greeting formulas.
  6. Recognize common greeting sequences in short spoken exchanges.
  7. Count from 0 to 10 in Italian.
  8. Complete a short greeting and introduction with a partner.

Communication Scenario

It is the first day of an Italian class in a community center. Marco arrives a few minutes early and finds a seat next to a new student, Sara. Before class starts, they exchange a quick greeting. A few minutes later, the instructor, Professoressa Bianchi, walks in, greets the class, and asks a student's name using a more formal expression than the one Marco used with Sara. By the end of the day, everyone in the room has greeted several people, given their own name, and learned to hear the small but important difference between a friendly greeting and a polite, respectful one.

  1. This chapter gives you the language Marco, Sara, and Professoressa Bianchi use to greet each other and exchange names.
  2. It also introduces your first awareness of tu and Lei, a distinction you will keep developing throughout the course.

Where This Chapter Fits

Chapter 1 is the starting point of the course. It establishes your first Italian formulas: greetings, courtesy expressions, and a simple way to give and ask for a name. It does not require full verb conjugation, the article system, or a complete analysis of subject pronouns — those systems begin to develop gradually starting in the next few chapters.

Coming Into This Chapter

You are beginning Italian for the first time. No prior vocabulary or grammar is assumed.

New in This Chapter

Greeting and leave-taking formulas; Mi chiamo... and Sono...; Come ti chiami? and Come si chiama? as fixed question patterns; courtesy expressions; informal tu and formal Lei awareness; and numbers 0–10.

Looking Forward

Chapter 2 introduces the Italian alphabet, classroom objects, and your first spelling and identification patterns with questo/questa.

Vocabolario — Vocabulary

Core Vocabulary

Read across each row: the Italian form first, then a simple pronunciation guide, then the English meaning. Pronunciation guides are a temporary support — start relying on the Italian spelling as soon as the sounds feel familiar.

ItalianPronunciationEnglishNotes
Ciaochowhi / byeinformal, both hello and goodbye
SalveSAL-vehhelloneutral, usable with people you don't know well
Buongiornobwon-JOR-nogood morning / good daypolite, used through early afternoon
Buonaserabwo-na-SEH-ragood eveningpolite, used from late afternoon onward
Buonanottebwo-na-NOT-tehgood nightused when parting for the night
Arrivederciar-ree-veh-DER-cheegoodbyeneutral to polite leave-taking
ArrivederLaar-ree-veh-der-LAgoodbye (formal)formal leave-taking, matches Lei
A prestoa PRESS-tohsee you sooninformal to neutral
Per favoreper fa-VOH-rehplease 
GrazieGRAT-tsyehthank you 
PregoPREH-goyou're welcome / please, go aheadalso used to offer something
ScusaSKOO-zaexcuse me / sorry (informal)used with tu
ScusiSKOO-zeeexcuse me / sorry (formal)used with Lei
Sìseeyes 
Nonono 
Signore / Signora / Signorinasee-NYOH-reh / see-NYOH-ra / see-nyoh-REE-naMr. / Mrs. / Misstitles used with formal address

Numeri 0–10 — Numbers 0–10:

ItalianPronunciationEnglish
zeroDZEH-ro0
unoOO-no1
dueDOO-eh2
tretreh3
quattroKWAT-tro4
cinqueCHEEN-kweh5
seiSEH-ee6
setteSET-teh7
ottoOT-toh8
noveNOH-veh9
dieciDYEH-chee10

Numbers here are reference support for counting and simple classroom use. You are not yet expected to build full sentences with them.

Receptive vocabulary (recognize only, do not produce yet): additional greetings such as Ehilà in very informal settings; Benvenuto/Benvenuta ("welcome") in scheduled formulas; a range of common Italian first names from different regions and communities; and classroom-management expressions used by an instructor, such as Ripetete, per favore.

Pronunciation Focus

Italian spelling is closely connected to pronunciation, but a few habits from English can interfere with clear Italian sounds from the very first day. This chapter introduces three foundational habits: clean vowels, word-final vowels, and word stress as something to notice, not yet something to mark formally.

Pronunciation Focus — Five clear vowels

Italian has five vowel letters — a, e, i, o, u — and each one keeps a clear, consistent sound. English speakers often reduce unstressed vowels to a soft "uh" sound (as in the second syllable of "sofa"). Italian vowels do not reduce this way, even in unstressed syllables. Say Buongiorno slowly, giving every vowel its full, clear quality, and avoid letting the final o fade into silence.

Pronunciation Focus — Word-final vowels

Almost every Italian word ends in a vowel, and that final vowel is fully pronounced, never dropped as English speakers might drop a weak final syllable. Practice Ciao, Grazie, and Prego, making sure the last vowel sound is clear and complete.

1.1 Noticing word stress

Most Italian words are stressed on the second-to-last syllable, as in gra-ZI-e and SKOO-za. Some words are stressed differently, and a written accent mark can show this, as in però. For now, simply listen for which syllable sounds strongest in each new word — you will study the accent-mark system directly in a later chapter.

1.2 Statement versus question intonation

A yes-no question in Italian can be formed with the same words as a statement, simply by changing the intonation: the pitch rises near the end of a question. Compare Ti chiami Marco. (a statement, falling pitch) with Ti chiami Marco? (a question, rising pitch).

Grammar and Sentence Patterns

1.3 Greeting and taking leave

Purpose: greet someone and say goodbye appropriately for the time of day and the relationship.

Ciao works for both hello and goodbye among friends, family, and peers. Buongiorno, Buonasera, and Arrivederci are more broadly appropriate, including with people you do not know well.

  • Ciao, Sara! Chow, SA-ra! Hi, Sara!
  • Buongiorno, professoressa. Bwon-JOR-no, pro-fes-so-RES-sa. Good morning, professor.

1.4 Introducing yourself: Mi chiamo... and Sono...

Purpose: give your own name.

Language Building Block — Giving your name
Mi chiamo... / Sono...
Literally, Mi chiamo means "I call myself," and Sono means "I am." Both are common, natural ways to give a name. Treat both as fixed formulas for now; the full verb systems behind them develop gradually across the volume.
Mi chiamo Marco. Sono Marco.
My name is Marco. I'm Marco.

1.5 Asking a name: Come ti chiami? and Come si chiama?

Purpose: ask someone's name, choosing the informal or formal form.

Language Focus — Come ti chiami? / Come si chiama?

Come ti chiami? is the informal way to ask a name, used with people addressed as tu — friends, peers, children, and family. Come si chiama? is the formal equivalent, used with people addressed as Lei — strangers, elders, and people in professional or institutional roles. Treat both questions as fixed formulas for now. You will study the full pattern of subject pronouns and verb conjugation in later chapters.

  • Come ti chiami? KOH-meh tee KYA-mee? What's your name? (informal)
  • Come si chiama? KOH-meh see KYA-ma? What's your name? (formal)

1.6 A first look at tu and Lei

Purpose: notice that Italian has two ways to say "you," depending on relationship and context.

Grammar Note — tu and Lei are both "you"

Italian distinguishes an informal "you," tu, from a formal "you," Lei. Tu is used with friends, family, peers, and children. Lei is used with strangers, older people, and people in professional or institutional roles, as a sign of respect. This chapter only asks you to notice the difference in a few fixed formulas, such as Scusa versus Scusi and Come ti chiami? versus Come si chiama? A fuller, more flexible system of address develops gradually across the volume.

1.7 Courtesy formulas and simple responses

Purpose: respond politely in everyday exchanges.

Per favore, grazie, and prego function as complete courtesy formulas. Sì and no serve as simple affirmative and negative responses.

  • Grazie! — Prego! GRAT-tsyeh! — PREH-go! Thank you! — You're welcome!

Model Dialogue

Setting: Marco and Sara meet before the first day of Italian class.

Marco Ciao! Come ti chiami? Chow! KOH-meh tee KYA-mee? Hi! What's your name?
Sara Ciao! Mi chiamo Sara. E tu? Chow! Mee KYA-mo SA-ra. Eh too? Hi! My name is Sara. And you?
Marco Sono Marco. Piacere! SOH-no MAR-ko. Pya-CHEH-reh! I'm Marco. Nice to meet you!

A few minutes later, the instructor arrives.

Prof.ssa Bianchi Buongiorno a tutti! Come si chiama, signorina? Bwon-JOR-no a TOOT-tee! KOH-meh see KYA-ma, see-nyoh-REE-na? Good morning, everyone! What's your name, miss?
Sara Mi chiamo Sara, professoressa. Mee KYA-mo SA-ra, pro-fes-so-RES-sa. My name is Sara, professor.
Prof.ssa Bianchi Piacere, Sara. Benvenuta! Pya-CHEH-reh, SA-ra. Ben-veh-NOO-ta! Nice to meet you, Sara. Welcome!

Piacere ("nice to meet you" / "pleasure") and Benvenuta ("welcome," addressed to a woman) appear here receptively, glossed for context only; their grammar is not analyzed until later chapters.

Domande di comprensione — Comprehension questions:

  1. Come si chiama la prima persona che parla? (What is the name of the first person who speaks?)
  2. Chi usa Come si chiama? invece di Come ti chiami? (Who uses the formal question instead of the informal one?)
  3. Why does Professoressa Bianchi use a different question from Marco?

Listening Practice

Ask your instructor, a study partner, or a fluent Italian speaker to read the model dialogue above aloud, at a natural pace, twice. On the first listen, notice only which greeting each speaker uses. On the second listen, complete the table below.

If no speaker is available, this is a Listening Script for Independent Use. Read the passage aloud yourself, slowly and clearly at first, then at a more natural pace. Any spoken model should be verified by a fluent Italian speaker before being treated as a pronunciation standard.

Un altro incontro — Another meeting:
"Buonasera! Come si chiama? — Mi chiamo Luca, piacere. — Piacere, sono la signora Rossi. Benvenuto!"

Compito di ascolto — Listening task:

Question Answer
Che ora del giorno suggerisce il saluto? (What time of day does the greeting suggest?)______
Come si chiama la persona nuova? (What is the new person's name?)______
Which question is used to ask the name, the informal or the formal one?______

Reading Practice

Read the two short name cards below aloud, sounding out each Italian word slowly. These are the kind of simple cards students might wear on the first day of class.

Cartellino — Name Card
Ciao!
Mi chiamo Marco.
Piacere!
Hi! My name is Marco. Nice to meet you!
Cartellino — Name Card
Buongiorno.
Sono la professoressa Bianchi.
Benvenuti!
Good morning. I am Professor Bianchi. Welcome (everyone)!

Domande di comprensione — Comprehension questions:

  1. Which card uses an informal greeting, and which uses a more neutral, polite one?
  2. Which card belongs to the instructor?

Writing Workshop

Create your own short name card, following the model cards above. Your card should include a greeting, your name, and a closing courtesy expression.

Compito di scrittura — Writing task: Write two or three short sentences in Italian, checking your spelling against the vocabulary list above.

  1. Choose a greeting. Decide whether your card is informal (Ciao) or neutral/polite (Buongiorno, Salve).
  2. Give your name. Use the pattern Mi chiamo... or Sono....
  3. Add a courtesy closing. Use Piacere! or a similar formula from this chapter.
  4. Check your spelling. Compare each word you wrote against the vocabulary table above.

Lista di controllo — Editing checklist:

  • The card uses a greeting appropriate to the situation described.
  • The card gives a name using Mi chiamo or Sono.
  • Spelling matches the vocabulary list, including double letters such as in Buongiorno.
  • Each sentence ends with correct punctuation.

Speaking Practice

Pratica controllata — Controlled practice: reading the model dialogue aloud

Read the model dialogue above aloud twice: once slowly, sounding out each word, and once at a more natural pace. Pay attention to clear, full vowels in words like Buongiorno and professoressa.

Compito comunicativo — Communicative task: greet and introduce yourself

With a partner, greet each other and exchange names twice: once as if you were meeting a friend (using Ciao and Come ti chiami?), and once as if you were meeting your instructor for the first time (using Buongiorno and Come si chiama?).

Pratica da solo — Solo alternative

Record yourself greeting an imagined friend and an imagined instructor, using both the informal and formal patterns from this chapter. Listen back and check that your final vowels are clear and complete.

Culture and Communication

Culture in Context — Greeting is not automatic

In many Italian-speaking contexts, a greeting comes before any request, even a very small one, such as asking for directions or getting someone's attention in a shop. Skipping a greeting can feel abrupt. This pattern recurs throughout the course as you learn to make requests.

Culture in Context — Choosing tu or Lei

The choice between tu and Lei depends on age, relationship, setting, and institutional context, not on a single fixed rule. Among some speakers and in some regions, younger people move to tu more quickly than in more formal professional settings. When unsure, many Italian speakers wait for the other person to signal which form feels appropriate.

Common Mistakes

Common Mistake — Reducing final vowels

Error: Letting the final vowel in words like Ciao or Grazie fade or disappear, as often happens with unstressed English syllables.

Correction: Pronounce every Italian vowel fully and clearly, including the last one in a word. Practice the Pronunciation Focus box above.

Common Mistake — Using Ciao with everyone

Error: Greeting an instructor, an elder, or a stranger with Ciao in a context that calls for more formality.

Correction: Use Buongiorno, Buonasera, or Salve in more formal or unfamiliar situations, and reserve Ciao for friends, peers, and family.

Common Mistake — Mixing up Come ti chiami? and Come si chiama?

Error: Using the informal question Come ti chiami? with someone who calls for formal address.

Correction: Match the question to the relationship: Come ti chiami? for tu contexts, Come si chiama? for Lei contexts. Review the Language Focus box above.

Chapter Review

Parte A — Comprensione (Comprehension)

1. Return to the model dialogue and answer in English:

  1. How does Marco greet Sara?
  2. How does Professoressa Bianchi greet the class?

Parte B — Grammatica (Grammar)

1. Choose Come ti chiami? or Come si chiama? for each situation:

  1. Meeting a classmate your own age: ______
  2. Meeting your instructor for the first time: ______

2. Complete the sentence: ______, sono Marco. (a neutral, polite greeting appropriate for meeting someone new)

Parte C — Lettura (Reading)

1. Return to the two name cards above and answer:

  1. Chi usa Ciao? (Who uses "Ciao"?)
  2. Chi usa Buongiorno? (Who uses "Buongiorno"?)

Parte D — Scrittura (Writing)

1. Write a three-sentence name card for yourself, using a greeting, Mi chiamo or Sono, and a courtesy closing.

Parte E — Parlato (Speaking)

1. Greet a partner and exchange names twice — once informally and once formally — without reading from a script.

Number Recognition Check

Count aloud from zero to dieci, then say the numbers again out of order as a partner or recording calls them.

Practical Performance Task

Chapter 1 Performance Task

Greet and Introduce Yourself

Complete the following four connected tasks in order, as Marco, Sara, and Professoressa Bianchi do on the first day of class.

  1. Listen to the model dialogue, or a similar exchange read by your instructor or partner, and complete the listening table above.
  2. Read the two name cards above and answer the comprehension questions.
  3. Write your own name card, following the writing workshop steps and editing checklist.
  4. Speak by greeting and introducing yourself to a partner, recording, or instructor, using both an informal and a formal exchange, without reading from a script.
CriterionWhat is assessed
Greeting accuracyA greeting is chosen appropriately for the situation described.
Self-introductionThe learner gives a name using Mi chiamo or Sono.
Formality awarenessThe learner distinguishes an informal exchange from a formal one.
PronunciationVowels are produced clearly, including at the end of words.
Task completionAll four tasks are completed and connect clearly across listening, reading, writing, and speaking.

This task assesses only what this chapter has taught. It does not require full verb conjugation, the article system, or complete control of tu/Lei across every context, all of which develop gradually across the volume.

Answer Key

Model Dialogue — Comprehension

  1. Marco greets Sara informally with Ciao!
  2. Professoressa Bianchi greets the class with Buongiorno a tutti!
  3. She uses Come si chiama? because, as the instructor meeting a new student, the formal Lei form is appropriate.

Listening

  • Evening (Buonasera)
  • Luca
  • The formal question, Come si chiama?

Reading — Comprehension

  1. The first card uses the informal Ciao (Marco); the second uses the neutral, polite Buongiorno (Professoressa Bianchi).
  2. The second card belongs to the instructor, Professoressa Bianchi.

Chapter Review — Parte B

  1. (a) Come ti chiami? (b) Come si chiama?
  2. Buongiorno (or Salve)

Chapter Review — Parte C

  1. (a) Marco (b) Professoressa Bianchi

Looking Ahead

Cosa sai fare ora — What you can do now

You can greet someone and take leave appropriately for the time of day and the relationship, introduce yourself with Mi chiamo or Sono, ask a name using either the informal or formal question, and use basic courtesy expressions. You can also count from 0 to 10 and recognize the sound of full, clear Italian vowels.

Andando avanti: Capitolo 2 — Continuing on: Chapter 2

Chapter 2, L'alfabeto e la classe, teaches you the Italian alphabet, classroom objects, and how to ask what something is called and how it is spelled, building directly on the greetings and introductions you have just learned.