Speak and Write Language Series
Unit III — In città e nella comunità · Unit III — Around Town and in the Community
14

Studio e lavoro

Volume I, Chapter 14: School and Work · Speak and Write Italian: Foundations of Practical Communication

Chapter Overview and Objectives

Chapter 14 completes the community-focused instruction of Unit III by moving into school and work. You will talk about what you study or do, discuss schedules and responsibilities, and make polite requests in institutional settings such as a university office or a workplace. By the end of this chapter, you will be able to:

  1. Talk about school, university, and work in simple, controlled terms.
  2. Describe what you study or do and name basic skills and tasks.
  3. Ask and answer questions about schedules and responsibilities.
  4. Express ability, obligation, and desire using potere, dovere, and volere.
  5. Distinguish sapere from potere when talking about ability and knowledge.
  6. Make a polite request in an institutional context and understand a short school or work notice.

Communication Scenario

Marco is a university student who also works part-time at a small office. Between classes, he stops by his professor's office hours to ask about an assignment deadline, and later he sends a short, polite message to his supervisor asking to change a work shift.

  1. This chapter teaches you to describe study and work routines, ask about schedules, and make polite institutional requests.
  2. You will practice this through Marco's office-hours visit and workplace message, then apply it to your own school or work situation.

Where This Chapter Fits

Chapter 14 completes Unit III. It builds on the modal verbs first introduced with health advice in Chapter 13, the polite request language of Chapters 8 and 11, and the routine and time expressions of Chapter 7, and it introduces new material: school and work vocabulary, fuller modal-verb use, and formal institutional requests.

Coming Into This Chapter

You can already use potere and dovere in controlled health-advice patterns (Ch. 13), describe your daily routine (Ch. 7), and make polite requests with vorrei and per favore (Ch. 8, Ch. 11).

In This Chapter

You will add school and work vocabulary, develop potere, dovere, and volere across more persons, contrast sapere with potere, and practice formal requests with può, posso, and vorrei in institutional settings.

Looking Forward

Chapter 15, Ripasso 3: Situazioni nella comunità, reviews and integrates the community, health, and work-and-study language from Chapters 11 through 14 before Unit IV begins.

Vocabolario — Vocabulary

Core Vocabulary

ItalianEnglishNotes
la scuolaschoolfeminine
l'universitàuniversityfeminine
il corsocoursemasculine
la lezioneclass, lessonfeminine
il compitoassignment, homeworkmasculine
l'esameexammasculine
l'orarioschedule, timetablemasculine
il professore / la professoressaprofessor, teachermasculine / feminine
ItalianEnglishNotes
il lavorowork, jobmasculine
l'ufficioofficemasculine
il capo / la capabossmasculine / feminine
il turnoshiftmasculine
la riunionemeetingfeminine
il progettoprojectmasculine
il computercomputermasculine, invariable, English loanword
l'emailemailfeminine, invariable, English loanword
ItalianEnglishNotes
Studio economia.I study economics.studiare, present tense
Lavoro in un ufficio.I work in an office.lavorare, present tense
So usare il computer.I know how to use the computer.sapere for skill/knowledge
Posso finire domani?Can I finish tomorrow?potere question
Devo consegnare il compito.I have to turn in the assignment.dovere obligation
Vorrei cambiare il turno.I would like to change my shift.
Può ripetere, per favore?Could you repeat that, please?

This chapter uses only a small, high-frequency set of school and work vocabulary. Résumé writing, contracts, and specialized bureaucratic or professional terminology are not part of Volume I and are reserved for later, more specialized instruction.

Pronunciation Focus

Pronunciation Focus — modal-plus-infinitive rhythm and technology loanwords

Phrases like posso finire and devo consegnare are pronounced as one connected rhythmic unit, with the stress falling on the infinitive rather than on the modal verb. Also notice that English-origin technology words such as computer and email keep their spelling but are pronounced with Italian vowel clarity rather than English vowel reduction, and they do not change form in the plural: i computer, le email.

14.1 Formal request intonation

A polite institutional question such as Posso farLe una domanda? typically rises gently at the end and is spoken more slowly and evenly than a casual question among friends. Rushing a formal request can sound abrupt even when the words themselves are polite.

Grammar and Sentence Patterns

Language Focus — potere, dovere, and volere developed

Form: posso, puoi, può, possiamo; devo, devi, deve, dobbiamo; voglio, vuoi, vuole, vogliamo, each followed by an infinitive.

Use: Devo consegnare il compito venerdì. Vogliamo finire il progetto insieme. (I have to turn in the assignment Friday. We want to finish the project together.) Chapter 13 introduced these modals mainly with io, tu, and lui/lei/Lei; this chapter adds controlled noi forms in study and work contexts. Full conjugation across every person, including voi and loro, is developed further in later volumes.

Language Focus — sapere versus potere

Form: so, sai, sa, sappiamo + infinitive, or so + fact/language.

Use: sapere expresses learned knowledge or skill: So usare questo programma. (I know how to use this program.) potere expresses general ability or permission in the moment: Non posso venire oggi. (I can't come today — a matter of availability, not skill.) Do not use potere where the meaning is "know how to."

Language Focus — formal requests with può, posso, and vorrei

Form: Può + infinitive? (asking someone else, formal); Posso + infinitive? (asking permission for yourself); Vorrei + infinitive (a soft request or wish).

Use: Può spiegare di nuovo? Posso fare una domanda? Vorrei cambiare il turno di lunedì. These formulas are the safe, controlled way to make an institutional request at this stage. Softened or hedged requests using the conditional mood beyond vorrei are developed in later volumes.

Language Focus — recognizing Lei agreement in institutional interaction

Form: Formal Lei takes third-person singular verb forms, the same as lui/lei: Lei può, Lei deve, Lei sa.

Use: A professor or supervisor addressed with Lei is grammatically treated like "he" or "she," even though the meaning is "you." This is recognition-level awareness in Volume I; learners are not expected to produce every formal verb form independently, only to recognize and respond to it in scheduled institutional patterns.

Model Dialogue

Setting: Marco visits his professor's office hours to ask about an assignment, as described in the Communication Scenario above.

Professoressa Buongiorno, Marco. Come posso aiutarla? Bwon-JOR-no, MAR-ko. KO-meh PO-so a-yoo-TAR-la? Good morning, Marco. How can I help you?
Marco Buongiorno, professoressa. Ho una domanda sul compito. Devo consegnarlo venerdì, ma lavoro tutto il giorno. Bwon-JOR-no, pro-feh-so-RES-sa. O OO-na do-MAN-da sool kom-PEE-to. DEH-vo kon-seh-NYAR-lo veh-nehr-DEE, ma la-VO-ro TOOT-to eel JOR-no. Good morning, professor. I have a question about the assignment. I have to turn it in Friday, but I work all day.
Professoressa Capisco. Sa già cosa vuole scrivere? Ka-PEE-sko. Sa ja KO-za VWO-leh SKREE-veh-reh? I understand. Do you already know what you want to write?
Marco Sì, so usare bene i dati, ma non posso finire prima di sabato. Posso consegnare il compito lunedì? See, so oo-ZA-reh BEH-neh ee DA-tee, ma non PO-so fee-NEE-reh PREE-ma dee SA-ba-to. PO-so kon-seh-NYA-reh eel kom-PEE-to loo-neh-DEE? Yes, I know how to use the data well, but I can't finish before Saturday. Can I turn in the assignment Monday?
Professoressa Va bene, può consegnarlo lunedì mattina. Deve mandarmi un'email per confermare. Va BEH-neh, pwo kon-seh-NYAR-lo loo-neh-DEE mat-TEE-na. DEH-veh man-DAR-mee oon-eh-MAIL pehr kon-fehr-MA-reh. All right, you can turn it in Monday morning. You need to send me an email to confirm.
Marco Grazie mille, professoressa. Le mando l'email stasera. GRA-tsee-eh MEEL-leh, pro-feh-so-RES-sa. Leh MAN-do lo-eh-MAIL sta-SEH-ra. Thank you very much, professor. I'll send you the email tonight.

Domande di comprensione — Comprehension questions:

  1. Why does Marco need more time for the assignment?
  2. What does the professor ask Marco to do to confirm the new deadline?
  3. What does Marco say he already knows how to do?

Guided Practice

Esercizio 1 — Choose sapere or potere:

  1. ______ parlare un po' di italiano. (So / Posso)
  2. Oggi non ______ venire in ufficio. (so / posso)
  3. Marco ______ usare bene il computer. (sa / può)

Esercizio 2 — Complete with potere, dovere, or volere:

  1. Noi ______ finire il progetto insieme. (volere)
  2. Lei ______ consegnare il compito domani. (dovere)
  3. ______ farLe una domanda? (potere)

Esercizio 3 — Match the situation to the appropriate formal request:

  1. You didn't hear the professor — ______
  2. You want to change your work shift — ______
  3. You want permission to ask a question — ______

Listening Practice

Ask your instructor, a study partner, or a fluent Italian speaker to read the passage below aloud, at a natural pace, twice.

If no speaker is available, this is a Listening Script for Independent Use. Read the passage aloud yourself, slowly at first, then at a more natural pace. Any spoken model should be verified by a fluent Italian speaker before being treated as a pronunciation standard.

Una visita durante l'orario di ricevimento — An office-hours visit:
"Marco studia economia all'università e lavora anche in un ufficio. Ha un compito da consegnare, ma questa settimana lavora tutti i giorni. Va dalla professoressa e le spiega la situazione. La professoressa gli dice di consegnare il compito lunedì invece di venerdì e di mandare un'email per confermare. Marco è contento e ringrazia la professoressa."

Compito di ascolto — Listening task:

QuestionAnswer
What does Marco study, and where does he also work?______
What new deadline does the professor give him?______
What must Marco do to confirm the new deadline?______

Speaking Practice

Pratica controllata — Controlled practice: study and work routine

With a partner, take turns asking Che cosa studi? / Dove lavori? and answering with one sentence about your studies or work.

Compito comunicativo — Communicative task: office-hours role-play

One partner plays a student or employee explaining a scheduling problem; the other plays a professor or supervisor who responds using può or deve. Confirm the new arrangement before ending the conversation.

Pratica da solo — Solo alternative

Record yourself describing one thing you study or do for work, one thing you know how to do well, and one polite request you might make to a professor or supervisor.

Reading Practice

Read the class notice and workplace message below aloud, sounding out each Italian word slowly.

Avviso in aula — Class notice
Il corso di economia non ha lezione venerdì. Gli studenti devono consegnare il compito online entro lunedì mattina.
The economics course does not have class Friday. Students must turn in the assignment online by Monday morning.
Un messaggio al capo — A message to the boss
Gentile signor Bruni, vorrei cambiare il mio turno di lunedì con quello di mercoledì, se possibile. Posso parlarne con Lei domani? Grazie mille, Marco.
Dear Mr. Bruni, I would like to change my Monday shift for Wednesday, if possible. Can I speak with you about it tomorrow? Thank you very much, Marco.

Domande di comprensione — Comprehension questions:

  1. What must students do by Monday morning, according to the class notice?
  2. What is Marco asking his boss to change?
  3. What does Marco propose doing tomorrow?

Writing Workshop

Write a short, polite message asking to change a schedule at school or work.

Compito di scrittura — Writing task: Write six to eight sentences describing what you study or do, one responsibility or deadline, and a polite request to change something about your schedule. Include at least one sapere or potere sentence, one dovere sentence, and one formal request with vorrei or posso.

  1. Say what you study or do. Use studio... or lavoro....
  2. Name a responsibility or deadline. Use a dovere sentence.
  3. Mention a skill or limitation. Use so... or non posso....
  4. Make a polite request. Use vorrei... or posso...?.

Lista di controllo — Editing checklist:

  • sapere is used for skill/knowledge and potere for ability/permission, not interchangeably.
  • devo/deve, posso/può, and voglio/vuole match the correct address form.
  • The message opens and closes with an appropriate formal greeting and closing.
  • Accents and apostrophes are spelled correctly, especially in università and un'email.

Culture and Communication

Culture in Context — Office hours and institutional access

Many Italian universities set aside orario di ricevimento (office hours) when students can speak directly with a professor. Practices vary by institution, department, and country, so this should not be treated as a universal or fixed system.

Culture in Context — Hierarchy and politeness at work

Requests to a supervisor or professor commonly use Lei, a clear opening greeting, and a direct but softened request such as vorrei rather than a blunt demand. Workplace norms around hierarchy, directness, and formality vary considerably by company, field, region, and generation.

Common Mistakes

Common Mistake — Confusing sapere and potere

Error: Saying Posso usare il computer to mean "I know how to use the computer."

Correction: Use So usare il computer for learned skill or knowledge. Reserve potere for general ability or permission in a specific moment, as in Non posso usare il computer adesso perché è occupato.

Common Mistake — Using tu-form requests with a professor or supervisor

Error: Saying Puoi ripetere? to a professor during office hours.

Correction: Use the formal form: Può ripetere, per favore? Formal institutional interaction calls for Lei agreement unless the relationship has clearly shifted to an informal one.

Common Mistake — Making a request too abruptly

Error: Writing Cambio il turno di lunedì as a flat statement to a supervisor, with no greeting or softening.

Correction: Open with a greeting and soften the request: Gentile signor Bruni, vorrei cambiare il mio turno di lunedì, se possibile. A soft, polite opening is expected in institutional messages at this level.

Chapter Summary

In this chapter you learned to talk about school and work, describe skills and responsibilities, and distinguish sapere from potere. You developed potere, dovere, and volere across additional persons, practiced formal requests with può, posso, and vorrei, and applied these systems in listening, speaking, reading, and writing.

Chapter Review

Parte A — Comprensione (Comprehension)

1. Return to the model dialogue and answer in English:

  1. Why does Marco ask for more time on his assignment?
  2. What does the professor ask Marco to send her?

Parte B — Grammatica (Grammar)

1. Complete: ______ parlare un po' di italiano. (sapere)

2. Complete: Non ______ venire oggi. (potere)

3. Complete: ______ consegnare il compito lunedì. (dovere)

Parte C — Lettura (Reading)

1. Return to the workplace message above and answer:

  1. Which shift does Marco want to change, and to which day?
  2. What does Marco propose doing tomorrow?

Parte D — Scrittura (Writing)

1. Write a short school or work message, following the writing workshop steps above.

Parte E — Parlato (Speaking)

1. With a partner or recorded solo, describe your studies or work, then make one polite institutional request.

Practical Performance Task

Chapter 14 Performance Task

Ask for a Schedule Change

Complete the following four connected tasks in order.

  1. Listen to the model dialogue or listening passage above and complete the listening table.
  2. Read the class notice and workplace message above and answer the comprehension questions.
  3. Write a short, polite message asking to change a school or work schedule.
  4. Speak by role-playing an office-hours or workplace conversation with a partner, or by recording a solo narration, and include one skill or ability statement and one polite request.
CriterionWhat is assessed
Study or work descriptionThe learner clearly describes what they study or do.
Skill versus abilityThe learner correctly distinguishes sapere from potere.
Obligation and desireThe learner correctly forms at least one sentence with dovere or volere.
Formal requestThe learner makes a polite institutional request using può, posso, or vorrei.
IntegrationStudy or work information, schedule, and request connect clearly across listening, reading, writing, and speaking.

This task assesses only what this chapter has taught. It does not require full modal-verb paradigms across every person, subjunctive request forms, résumé or CV writing, or specialized bureaucratic terminology.

Answer Key

Model Dialogue — Comprehension

  1. Marco needs more time because he works all day and cannot finish the assignment before Saturday.
  2. The professor asks Marco to send her an email to confirm the new deadline.
  3. Marco says he already knows how to use the data well.

Guided Practice

Esercizio 1: (1) So (2) posso (3) sa

Esercizio 2: (1) vogliamo (2) deve (3) Posso

Esercizio 3: (1) Può ripetere, per favore? (2) Vorrei cambiare il turno. (3) Posso farLe una domanda?

Listening

  • Marco studies economics at the university and also works in an office.
  • The professor lets him turn in the assignment Monday instead of Friday.
  • Marco must send an email to confirm the new deadline.

Reading — Comprehension

  1. Students must turn in the assignment online by Monday morning.
  2. Marco wants to switch his Monday shift for Wednesday.
  3. Marco proposes speaking with his boss about it tomorrow.

Chapter Review — Parte B

  1. So
  2. posso
  3. Devo

Looking Ahead

Cosa sai fare ora — What you can do now

You can talk about school and work, describe skills and responsibilities, distinguish sapere from potere, and make a polite institutional request using può, posso, or vorrei.

Andando avanti: Capitolo 15 — Continuing on: Chapter 15

Chapter 15, Ripasso 3: Situazioni nella comunità, reviews and integrates directions, leisure, health, and school-and-work communication from Unit III without introducing new grammar.