종합 과제 2: 공공 정보 활용Unit II Assessment: Using Public Information
Chapter Objectives
By the end of this chapter, you will be able to:
- Read and interpret a short news-style report, an institutional notice, and a formal email using the systems activated across Chapters 6 through 9.
- Recognize source framing, formal endings, and passive/causative forms in public-information texts without being required to produce them independently.
- Understand and respond appropriately to institutional procedures and requirements described in a semi-authentic notice.
- Write a complete formal email that combines formal email structure, honorific address, the honorific marker -(으)시-, and a Chapter 8 formal request pattern.
- Speak about a public-information topic using formal spoken register, restating a written inquiry aloud as if addressing an institution directly.
- Demonstrate control of formal -습니다/-습니까 style across listening, reading, writing, and speaking without mixing it with everyday polite endings.
- Identify what remains receptive or specialized at this stage (such as full productive control of the passive and causative systems) and distinguish it from what is assessable now.
This chapter is the Unit II assessment. It introduces no major new productive system. It consolidates the news style, source framing, digital vocabulary, institutional procedures, and formal email systems from Chapters 6 through 9 into one integrated task sequence.
Opening Scenario
지영, 민준, and 라일라 meet at the community center to compare what they have each dealt with over the past several chapters — reading news notices, filling out forms, sending inquiries to offices, and waiting for replies. Their instructor asks them to put it all together: read a short public notice about a new online civil-service system, understand what it requires, and then write and speak about a real inquiry connected to it, using everything from Chapters 6 through 9 without introducing anything new.
- You will read a news-style notice, a set of institutional instructions, and a formal email exchange, and answer questions that combine reading and listening evidence.
- You will write a complete formal email that inquires about or requests something related to the notice, using formal email structure, honorific address, -(으)시-, and a Chapter 8 request pattern.
- You will speak about your inquiry in formal register, as if addressing the institution directly.
Unit II Systems Map
This chapter does not introduce new grammar, particles, honorific systems, or vocabulary domains. It draws only on systems already activated in Chapters 6 through 9, summarized below.
| Chapter | Domain | Principal Systems Now Assessable |
|---|---|---|
| Ch. 6 | News and Public Information | news-style vocabulary, source framing expressions, recognition of formal reporting endings |
| Ch. 7 | Technology and Online Life | digital vocabulary, loanword spelling and pronunciation, online register boundaries (receptive) |
| Ch. 8 | Institutions and Procedures | procedural vocabulary, formal requests (-아/어 주시겠습니까?, -아/어 주시기 바랍니다), recognition of passive and causative forms |
| Ch. 9 | Formal Email and Inquiries | honorific marker -(으)시-, honorific address terms (귀하, 선생님, title + 님), formal email structure |
Passive and causative forms remain at the recognition (R) level in Volume III. This chapter assesses comprehension of these forms in context; it does not require independent production of new passive or causative sentences.
Cumulative Vocabulary Review
The table below reviews high-value productive vocabulary from Chapters 6 through 9 that this chapter's tasks draw on. No new vocabulary is introduced.
| Korean | Meaning | Source Chapter |
|---|---|---|
| 발표하다 | to announce, to publish (a report or finding) | Ch. 6 |
| 밝히다 | to state, to reveal (in a report) | Ch. 6 |
| 시스템 | system | Ch. 7 |
| 온라인으로 | online, via the internet | Ch. 7 |
| 접수되다 | to be received/registered (an application) | Ch. 8 |
| 처리되다 | to be processed | Ch. 8 |
| 서류를 제출하다 | to submit documents | Ch. 8 |
| 확인 부탁드리다 | to humbly ask (someone) to check | Ch. 9 |
| 문의드리다 | to (humbly) make an inquiry | Ch. 9 |
| 담당자님 | the person in charge (honorific) | Ch. 6–9 |
No new productive lexical load. This table is a cumulative reference only.
Pronunciation Review
Before the assessment tasks, review the pronunciation of the honorific marker -(으)시- after consonant-final and vowel-final stems, and the smooth batchim-to-batchim connection in longer formal closings such as 확인 부탁드립니다 and 회신해 주시기 바랍니다. Read the Integrated Reading Task passages aloud once at a slow pace before answering the comprehension questions, paying attention to sentence-final formal intonation.
Grammar Consolidation
This chapter introduces no new grammar. It consolidates the following systems from Chapters 6 through 9 and checks whether learners can recognize and, where scheduled, produce them accurately.
1. Formal -습니다/-습니까 Style (Consolidation)
A well-formed formal Korean text — a news notice, an institutional instruction, or an email — maintains -습니다/-습니까 style consistently from beginning to end. Mixing in everyday polite -아요/어요 endings within the same formal text is a register error, not a stylistic choice.
2. Passive and Causative Forms (Recognition)
Forms such as 접수되다 ("to be received"), 처리되다 ("to be processed"), and 지연되다 ("to be delayed") describe an action happening to the subject rather than an action the subject performs. In institutional notices and formal emails, these forms are common because they describe procedures without naming who specifically performs each action.
- 신청서가 접수되었습니다. — "The application has been received."
- 서류 확인이 지연되고 있습니다. — "Document confirmation is being delayed."
You are expected to recognize and understand these forms in reading and listening. Independent production of new passive or causative forms beyond the specific verbs already activated (접수되다, 처리되다, 지연되다) is not assessed in this chapter.
3. Formal Requests and Honorific Marking (Assessable)
The Writing Assessment in this chapter requires accurate, independent production of:
- the honorific marker -(으)시- with common verbs when the subject is the reader;
- at least one honorific address term (귀하, 선생님, or title + 님);
- at least one formal request pattern from Chapter 8 (-아/어 주시겠습니까? or -아/어 주시기 바랍니다); and
- the full formal email frame from Chapter 9.
- 신청서가 접수된 후에 담당자님께서 확인해 주시겠습니까? Once the application has been received, could the person in charge please check it? 접수되다 (passive, recognition) + 담당자님 + 께서 (honorific subject); 확인하다 + -아/어 주시겠습니까 (formal request)
This sentence type shows how a recognition-level passive form and an assessable honorific request pattern can appear together in one authentic sentence. You are only assessed on the parts marked assessable above.
Integrated Reading Task
Read the notice below, which announces a new online civil-service system, then answer the questions that follow. This passage combines the news-style register from Chapter 6, the digital vocabulary from Chapter 7, and the institutional procedure vocabulary from Chapter 8.
안내: 온라인 민원 신청 시스템 도입
서초구청은 다음 달부터 주민들이 직접 방문하지 않고도 온라인으로 각종 서류를 신청할 수 있는 새 시스템을 도입한다고 발표했습니다. 구청 관계자는 그동안 서류 신청과 확인 과정에서 시간이 오래 걸린다는 민원이 많았다고 밝혔습니다. 새 시스템에서는 신청서가 접수되는 즉시 담당자에게 자동으로 전달되며, 처리 상황도 온라인으로 확인할 수 있습니다. 다만 서명이 필요한 서류는 여전히 스캔하여 첨부해야 하며, 문의 사항이 있으면 이메일로 문의할 수 있습니다.
내용 이해 — Comprehension questions:
- What is the district office introducing, and when does it begin?
- According to the notice, what problem was the new system designed to solve?
- Identify the passive-form verb describing what happens to an application immediately after it is submitted, and explain in English what it communicates.
- What must applicants still do for documents that require a signature?
Now read the short formal email below, written by a resident in response to this notice.
안녕하십니까? 저는 서초구에 거주하는 수아입니다.
다름이 아니라, 이번에 도입된 온라인 신청 시스템을 이용하고 싶은데 회원 가입이 필요한지 궁금하여 문의드립니다.
바쁘시겠지만 이용 방법을 간단히 알려 주시겠습니까? 가능하시면 이번 주 안에 회신해 주시기 바랍니다.
시간을 내 주셔서 감사드립니다.
수아 드림
내용 이해 — Comprehension questions:
- What does 수아 want to know about the new system?
- Identify the honorific verb form and the formal request pattern used in this email.
- Label each part of 수아's email according to the formal email frame from Chapter 9.
Listening Assessment
Ask your instructor, a language partner, or a text-to-speech tool to read the following passage aloud at a measured pace. Listen twice without reading, then complete the tasks below.
안내 방송: 온라인 신청 시스템 이용 안내
주민 여러분께 안내드립니다. 온라인 신청 시스템을 이용하시려면 먼저 홈페이지에서 회원 가입을 하셔야 합니다. 가입 후 신청서를 작성하시고 필요한 서류를 첨부해 주시기 바랍니다. 서명이 필요한 서류는 스캔하여 첨부해 주시고, 처리 상황은 홈페이지에서 언제든지 확인하실 수 있습니다. 문의 사항이 있으시면 이메일로 문의해 주시기 바랍니다.
듣기 과제 — Listening task: Listen and answer in English.
| 질문 | 답 |
|---|---|
| What is the first step residents must complete before using the system? | ______ |
| What must residents do with documents that require a signature? | ______ |
| How can residents check on the status of their application? | ______ |
| What should residents do if they have further questions? | ______ |
Writing Assessment
Write a complete formal email responding to the notice in the Integrated Reading Task. Choose one of the following situations, or a comparable one approved by your instructor:
- You want to ask whether a specific document can be submitted through the new online system.
- You submitted an application online but have not received confirmation, and you want to check on its status.
- You had a problem attaching a scanned document and want to ask for help.
- Open formally. Use 안녕하십니까 or 안녕하세요, then identify yourself with 저는 ~입니다.
- State your purpose. Use 다름이 아니라 or a similar formal opening expression.
- Write the body. Include at least one verb correctly marked with -(으)시- referring to the reader, and use at least one honorific address term.
- Make your request. Use -아/어 주시겠습니까? or -아/어 주시기 바랍니다.
- Close politely. End with 감사드립니다 or a similar formal closing.
- Revise. Check your draft against the checklist below.
체크리스트 — Editing checklist:
- The email follows the full formal email frame: greeting, self-identification, purpose, body, closing.
- An honorific address term is used appropriately.
- At least one verb is correctly marked with -(으)시- when referring to the reader, and not applied to the writer's own actions.
- The draft uses -습니다/-ㅂ니다 style consistently throughout, with no everyday polite endings.
- At least one Chapter 8 formal request pattern is used correctly.
- Only Hangeul is used; no romanization appears.
- Spacing and particles are accurate throughout.
- No grammar or vocabulary beyond Volume III, Chapters 1–10, appears productively.
Speaking Assessment
통제 연습 — Controlled practice: 안내문 소리 내어 읽기
Read the Integrated Reading Task notice aloud at a slow, deliberate pace, maintaining consistent formal intonation and correct pronunciation of the passive forms 접수되다 and 처리되다.
의사소통 과제 — Communicative task: 문의 전화로 다시 말하기
Restate the inquiry from your Writing Assessment email aloud, in formal spoken style, as if speaking on the phone to the district office. State who you are, why you are calling, and what you would like the person to check, using at least one honorific verb form and one formal request pattern.
혼자 하는 연습 — Solo alternative
Record yourself reading the notice aloud, then record yourself restating your written inquiry as a spoken phone call.
Culture and Communication Review
A resident's email, an institution's reply, and a follow-up phone call about the same matter typically maintain a consistent level of formality throughout the interaction, even as the medium shifts from writing to speech. Shifting suddenly to casual language partway through a single institutional interaction can read as inconsistent or disrespectful, regardless of how well the underlying grammar is formed.
The introduction of an online system, as described in this chapter's notice, typically does not remove the need for formal written or spoken inquiries; it usually adds a new channel alongside existing ones. Learners should expect formal email and phone correspondence to remain relevant even as institutions expand their digital services.
Common Mistakes to Avoid
Error: Attempting to freely construct new passive or causative sentences beyond 접수되다, 처리되다, and 지연되다 for this chapter's writing task.
Correction: Use these specific passive-form verbs receptively when reading, but build your own written and spoken sentences around the assessable systems: -(으)시-, honorific address terms, and the Chapter 8 formal request patterns.
Error: Writing 저는 수아예요. 문의드립니다. in the same email, mixing everyday polite 이에요/예요 with formal -습니다.
Correction: Keep the entire email in formal style: 저는 수아입니다. 문의드립니다.
Error: Switching to casual, unmarked speech when restating the inquiry aloud, even though the written email was formal.
Correction: Maintain formal spoken register throughout the phone restatement, using -습니다/-습니까 style and honorific forms consistent with the written email.
Chapter Review
Section A — 어휘 (Vocabulary)
1. Give the meaning of 접수되다, 처리되다, and 발표하다, and identify which chapter each was first activated in.
Section B — 문법 (Grammar)
1. Identify the passive-form verb in the Integrated Reading Task notice and explain, in English, what it communicates.
2. Write one sentence combining an honorific address term, -(으)시-, and a Chapter 8 formal request pattern.
Section C — 독해 이해 (Reading Comprehension)
1. Summarize the notice and 수아's email in three to four English sentences.
Section D — 쓰기 (Writing)
1. Complete the Writing Assessment email following the steps and checklist above.
Section E — 말하기 (Speaking)
1. Perform the phone-call restatement task with a partner or record both roles yourself.
누적 복습 — Cumulative review
This chapter consolidates news style and source framing (Ch. 6), digital vocabulary and online register boundaries (Ch. 7), institutional procedures and passive/causative recognition (Ch. 8), and formal email structure and honorific address (Ch. 9). It introduces no new productive systems.
Unit II Performance Task
수행 과제
공공 정보 이해하고 공식적으로 문의하기 — Understanding Public Information and Making a Formal Inquiry
You will read a public notice, understand its procedures, write a complete formal email responding to it, and restate your inquiry aloud in formal spoken style.
- Reading: Read the Integrated Reading Task notice and 수아's email, and answer the comprehension questions.
- Listening: Complete the Listening Assessment task.
- Written pair: Write a complete formal email following the formal email frame, including a greeting, self-identification, purpose statement, body with at least one honorific verb form, a formal request, and a closing.
- Spoken restatement: Restate your inquiry aloud in formal style, as if speaking on the phone to the institution.
- Reflection: Write one to two English sentences explaining why you chose the honorific address term and formal request pattern you used.
| Criterion | What is evaluated |
|---|---|
| Reading comprehension | Purpose, procedure, and passive-form meaning are correctly identified in the notice and email |
| Listening comprehension | Key procedural steps from the audio passage are correctly identified |
| Formal email structure | Written email follows the greeting–identification–purpose–body–closing frame |
| Honorific marker control | -(으)시- is used correctly with the reader as subject, and not with the writer's own actions |
| Honorific address | An appropriate honorific address term is used for the recipient |
| Formal request control | At least one Chapter 8 formal request pattern is used accurately |
| Register discipline | No mixing of everyday polite and formal endings within the same email or phone restatement |
| Hangeul and spacing accuracy | Accurate spelling and level-appropriate spacing throughout, no romanization |
| Scope discipline | No structures used productively beyond Volume III, Chapters 1–10; passive/causative forms used only receptively |
Answer Key
Integrated Reading Task — First passage
- The district office is introducing a new online system allowing residents to apply for documents without visiting in person, beginning next month.
- The system was introduced because residents had complained that document applications and confirmation took too long to process.
- 접수되는 ("is received/registered") describes an application being received automatically, without needing to name who receives it.
- Applicants must still scan and attach documents that require a signature.
Integrated Reading Task — Email
- 수아 wants to know whether membership registration is required to use the new online system.
- Honorific verb form: 바쁘시겠지만; formal request pattern: 알려 주시겠습니까?
- Greeting: 안녕하십니까?; self-identification: 저는 서초구에 거주하는 수아입니다.; purpose: 다름이 아니라...; body/request: 이용 방법을 간단히 알려 주시겠습니까?; closing: 시간을 내 주셔서 감사드립니다.
Listening comprehension
- Residents must first register as a member on the website.
- Documents requiring a signature must be scanned and attached.
- Residents can check the status of their application on the website at any time.
- Residents should send an inquiry by email if they have further questions.
Chapter Review — Section A
1. 접수되다 — "to be received/registered" (Ch. 8); 처리되다 — "to be processed" (Ch. 8); 발표하다 — "to announce/publish" (Ch. 6).
Chapter Review — Section B
1. 접수되다 describes an application being received without naming who specifically receives it, which is typical of institutional and news-style description of procedures.
2. Sample answer: 담당자님께서 확인해 주시겠습니까?
Section D — Sample response
안녕하십니까? 저는 서초구에 거주하는 민준입니다. 다름이 아니라, 지난주에 온라인으로 제출한 신청서가 아직 접수되지 않은 것 같아서 문의드립니다. 처리 상황을 확인해 주시겠습니까? 바쁘신 중에 시간을 내 주셔서 감사드립니다.
Check that: the email follows the full formal email frame, includes an honorific verb form referring to the reader, uses a Chapter 8 formal request pattern, and stays in -습니다/-ㅂ니다 style throughout.
Looking Ahead
지금 할 수 있는 것 — What you can do now
You can read and interpret news-style notices, institutional procedures, and formal emails; recognize passive-form verbs in context; and write and speak a complete formal inquiry using honorific address, the honorific marker -(으)시-, and formal request patterns. Unit II is complete. In Unit III, you will move from public information toward supporting opinions with evidence, beginning in Chapter 11 with stance, evidence, and concession.