Change Cue
Task-specific guidance for ordinary change-identification and pricing issues.
Project 11
Operate one integrated change-control system that captures potential changes, owner requests, allowance selections, pricing, schedule effects, authorization, implementation, billing, and closure, using the approved scope baseline, WBS, schedule, and cost-code structure as the controlling project information.
These cues appear at the point of work. They identify entitlement, pricing, authorization, and documentation issues before they become unpriced work, disputed billing, or unauthorized field direction.
Task-specific guidance for ordinary change-identification and pricing issues.
Unauthorized work, unpriced exposure, or a missed notice deadline is possible.
Practical coordination with trades, suppliers, and field staff on change status.
Permit, code, or inspection conditions may be affected by the change. Verify before proceeding.
Follow the executed agreement's specific terms for notice, pricing, and authorization.
Recordkeeping, traceability, and reconciliation guidance for change and allowance records.
This project qualifies you to build and operate a change-control system for a residential construction project — the controlling process that captures every potential change at the earliest indication, prices it accurately, obtains written authorization before work proceeds, and updates every affected project document once a change is approved. The finished work product is one operating change log, one allowance log, and a set of priced, authorized change-order records reconciled to current contract value.
You will create a change-event numbering system, identify change sources, document conditions before changed work begins, price labor, material, equipment, and schedule effects separately, route proposals through authorized review, update every affected project document after approval, operate an allowance log tied to owner selections, and reconcile pending, approved, billed, and closed amounts through project closeout.
This project depends directly on the scope baseline from Project 01, the RFI process from Project 10, and the cost codes established in Project 15. It also protects the change-control rule created in Project 01, Step 36, which prevents informal expansion of the approved baseline. Every later project in this book — cost reporting in Project 15, inspection coordination in Project 16, communication control in Project 17, and closeout in Project 18 — depends on this change and allowance system being accurate and current.
The scope statement approved in Project 01 establishes the baseline this project protects. The RFI process in Project 10 frequently generates the potential changes this project prices and authorizes. The job-cost system in Project 15 depends on this project's change log and allowance log to keep committed cost, forecast cost, and contract value current. The closeout package assembled in Project 18 cannot be reconciled unless every change event created here reaches a documented closure.
The discipline of separating entitlement from pricing, and price from schedule effect, taught in this project, is the same discipline the Chapter 20 capstone requires when integrating change control with the rest of the project-management workflow.
This project covers:
This project does not authorize the learner to:
Any conflict between a change request and the approved scope baseline, drawings, or specifications must be identified and resolved in writing before changed work proceeds.
Establish these references before the change log is created, and do not change them mid-project without a recorded revision.
| Term | Definition |
|---|---|
| Change event | Any identified condition that may add, delete, or modify scope, cost, or time against the approved baseline |
| Potential change | A change event that has been identified but not yet priced, authorized, or resolved |
| Entitlement | The determination that a change event is in fact outside the approved scope baseline and compensable or time-extending |
| Change order | The authorized record adding, deleting, or modifying contract scope, price, or time |
| Directive | A written instruction to proceed with changed work before price or time is finally agreed, issued only under the contract's documented directive procedure |
| Allowance reconciliation | The comparison of an allowance's original budgeted amount against the owner's actual selection and committed cost |
| Forecast cost | The current best estimate of final cost for a change or allowance category, including unapproved but likely exposure |
Before entering the first change event, record the following identification directly on the change log:
Project name: ______ Project address: ______ Contract number: ______ Original contract value: ______
Change log opened by: ____________ Date opened: ____________ Authorized approver(s): ____________
Every change event in this project follows the same sequence: identify, document, confirm entitlement, notice, price, propose, authorize, implement, update, bill, and close. Learning that sequence here, on one residential change-control system, means every change event for the life of the project is handled the same controlled way.
Confirm whether a change event is within original scope, excluded, allowance, alternate, unit-price, or a genuine potential change before any price is discussed with the owner or a trade. Promising a price, or implying a price is likely, before entitlement is confirmed puts the contractor in the position of having created an expectation it may not be authorized to fulfill.
Photograph or measure the existing condition before changed work begins, for every change event. A change priced or billed without a documented existing condition is difficult to defend if the scope, quantity, or condition is later disputed.
Do not direct changed work without the required written authorization, except under a documented emergency or directive procedure identified in the executed agreement. Do not promise entitlement or price before contract and scope review. Treating an owner's verbal agreement as authorization is a leading cause of unpriced and unauthorized changed work.
Notify affected trades and field supervision when a change event is pending, and identify clearly whether work in the affected area may continue, must be protected, or must stop. Do not allow a pending change to create ambiguity about what may proceed in the field.
Where the executed agreement specifies a time limit for issuing notice of a change event, issue notice within that time limit exactly. Missing a contractual notice deadline can affect entitlement even when the underlying change is legitimate.
PM-061 – PM-066
Change Control / Cost and Schedule Impact Management
Deliverable: one integrated change and allowance control system, containing a numbered change log with defined statuses, documented change events with existing-condition records, traceable pricing separated into price and time effects, written authorization records, updated project documents following approval, an allowance log reconciled to owner selections, and a closure record for every change event carried through to signature, billing, and archive.
| Record | Content | Source | Purpose |
|---|---|---|---|
| Change log | Change number, source, date, description, status, price, time effect, approval, billing status | Field observation, RFI log, owner requests | Central register of every change event from identification to closure |
| Existing-condition record | Photographs, measurements, date, location, affected work | Field inspection at first notice | Documents the condition before changed work begins |
| Change-order proposal | Scope description, assumptions, exclusions, price detail, time effect, validity period | Quotations, labor and material calculations, schedule analysis | Routes the priced change through authorized review |
| Allowance log | Category, original amount, selection, committed cost, forecast, tax, markup, balance | Estimate, owner selections, purchase orders | Tracks allowance status separately from scope changes |
| Document update record | Revised scope, drawings, schedule, budget, purchase orders, subcontracts, field instructions | Approved change order | Confirms every affected document reflects the approved change |
| Reconciliation record | Pending, approved, billed, paid, and closed amounts by change number | Change log, job-cost report, billing records | Confirms the change log and cost report agree at any point in time |
| Check | Standard |
|---|---|
| Change log | Every event numbered, dated, sourced, and carried to a defined status through closure |
| Existing conditions | Photographed or measured before changed work begins for every event |
| Entitlement | Confirmed against the scope baseline before price is discussed or promised |
| Pricing | Labor, material, equipment, supervision, tax, and markup traceable to source documents; price and time effects stated separately |
| Authorization | Written approval obtained before changed work proceeds, except under a documented directive procedure |
| Document updates | Scope, drawings, schedule, budget, purchase orders, and field instructions revised after approval |
| Allowance log | Original amount, selection, committed cost, forecast, tax, markup, and balance current for every category |
| Reconciliation | Pending, approved, billed, paid, and closed amounts reconcile between the change log and job-cost report |
Inspect the change and allowance system using the same checks regardless of project size or number of change events.
Complete the Change and Allowance Inspection Checklist in the Inspection Checklist section below before proceeding to Project 12.
Probable cause: a verbal owner or field conversation was treated as authorization, or the directive procedure was used without meeting its documented conditions.
Confirmation: check the change log for a matching entry and confirm whether written authorization or a valid directive exists for the work performed.
Correction: document the event immediately, confirm entitlement and price after the fact, and obtain written ratification from the authorized approver; review the notice and directive procedure with field staff.
Reinspection: confirm the change-control rule has been reissued to the field team and acknowledged.
Probable cause: the change proposal did not include traceable supporting detail, or price and time effects were combined into one figure instead of stated separately.
Confirmation: review the change-order proposal against Step 19 and confirm whether quotations, calculations, and separated price and time effects are attached.
Correction: reconstruct the pricing detail from source quotations and calculations, and reissue the proposal with price and time effects stated separately.
Reinspection: repeat the pricing check on the reissued proposal before requesting approval again.
Probable cause: a change was priced or billed without being linked to its change-log number, or pending exposure was not carried in the forecast according to company policy.
Confirmation: compare the change log against the job-cost report line by line for the disputed period and identify the specific change number causing the discrepancy.
Correction: correct the missing link between the invoice or billing record and the change number, and update the forecast to include pending exposure.
Reinspection: repeat the full reconciliation check between the change log and the job-cost report.
Probable cause: the variance was not correctly distinguished among allowance overrun, scope change, upgrade, and quantity change at Step 27, or a related scope change was priced separately without checking the allowance log for duplication.
Confirmation: review the allowance log entry and the change log for the same period, and identify whether the variance is a true allowance overrun or a miscategorized scope change.
Correction: recategorize the variance correctly, remove any duplicate pricing, and update the allowance log balance.
Reinspection: repeat the allowance check across the full log, not only the affected category.
Probable cause: the photograph or measurement requirement at Step 5 was skipped because the change appeared minor or was identified after work had already begun.
Confirmation: check the change-log entry for an attached existing-condition record and confirm whether the record predates the changed work.
Correction: document the current condition immediately, note the gap in the change-log entry, and use available secondary evidence such as prior photographs, schedule records, or witness statements to support the record.
Reinspection: repeat the documentation check for every open change event in the log.
Probable cause: the change was billed and paid but never carried to final signature or closure evidence at Step 34, or the closure step was not assigned a responsible party.
Confirmation: check the change log status field and confirm whether closure evidence is attached for the disputed item.
Correction: obtain the missing signature or closure evidence before final project closeout, or document the item as a carried-forward open risk with an assigned responsible party.
Reinspection: repeat the closure check across the full change log before beginning Project 18.
This project ends with the change log and allowance log current and reconciled, not left with open, unpriced, or unauthorized events.
| Competency | Independent Pass Standard | Not Demonstrated | With Assistance | Independently |
|---|---|---|---|---|
| PM-061 | Identifies scope changes at the earliest indication and correctly categorizes them against the approved scope baseline | |||
| PM-062 | Documents owner requests in writing with existing-condition records, distinguishing discussion from authorization | |||
| PM-063 | Prices change impacts using traceable labor, material, equipment, and markup calculations, with price and time effects stated separately | |||
| PM-064 | Maintains a current allowance log with original amount, selection, committed cost, forecast, and balance for every category | |||
| PM-065 | Prepares change-order records that route through authorized review and result in written approval before changed work proceeds | |||
| PM-066 | Maintains a numbered change log with current status, reconciled to the job-cost report, carried to documented closure |
Mark one column per competency. Only Demonstrated Independently awards the competency; Demonstrated with Assistance authorizes additional supervised practice but does not complete the requirement.
| Item | Standard | Meets Standard (Y/N) | Correction (if any) |
|---|---|---|---|
| Change numbering | Every event assigned a unique number and status | ||
| Existing conditions | Photographed or measured before changed work began | ||
| Entitlement | Confirmed against the scope baseline before pricing | ||
| Notice | Issued within contractual time limits | ||
| Pricing | Traceable to quotations and calculations; price and time stated separately | ||
| Authorization | Written approval obtained before changed work proceeded | ||
| Document updates | Scope, schedule, budget, and field instructions revised after approval | ||
| Allowance log | Current original amount, selection, committed cost, forecast, and balance | ||
| Reconciliation | Change log and job-cost report agree on pending, approved, billed, paid, closed amounts | ||
| Closure | Signature or closure evidence obtained for every resolved event |
Change log status: ____________ Open items carried forward: ____________
Change and allowance system declared current: ______ (Pass/Fail) Date: ____________ Project manager name: ____________
With the change log and allowance log operating, review them against the Acceptance Standards table and confirm every change event is numbered, sourced, and documented with existing-condition evidence; entitlement was confirmed before pricing; price and time effects are stated separately and traceable to source documents; written authorization was obtained before changed work proceeded, except under a documented directive procedure; every affected project document was updated after approval; the allowance log is current by category; and the change log reconciles with the job-cost report for pending, approved, billed, paid, and closed amounts. Complete the Change and Allowance Inspection Checklist and correct any failed item before proceeding to Project 12. If an item fails, identify whether the error occurred in identification, documentation, entitlement, pricing, authorization, document updates, allowance tracking, or reconciliation before revising.
You have completed the eleventh project in the construction project management sequence: tracking changes, allowances, and change orders. This project required you to identify scope changes (PM-061), document owner requests (PM-062), price change impacts (PM-063), update allowance status (PM-064), prepare change-order records (PM-065), and maintain a change log (PM-066).
You now have an operating change log, an allowance log reconciled to owner selections, and a set of priced, authorized change-order records that protect the approved scope baseline from informal expansion. This system carries directly into the next project: building the jobsite safety and housekeeping plan that governs how changed and ongoing work is performed safely in the field.
File your change log, allowance log, change-order records, and reconciliation record where Project 15 can incorporate them into the job-cost report. Every later cost, inspection, and closeout record in this book depends on this change and allowance system remaining current.