Practical Trades Manual Series
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Book 26 — Construction Project Management: Scheduling, Sequencing, Quality Control, and Jobsite Coordination

Project 11

Track Changes, Allowances, and Change Orders

Operate one integrated change-control system that captures potential changes, owner requests, allowance selections, pricing, schedule effects, authorization, implementation, billing, and closure, using the approved scope baseline, WBS, schedule, and cost-code structure as the controlling project information.

Field Cue System

These cues appear at the point of work. They identify entitlement, pricing, authorization, and documentation issues before they become unpriced work, disputed billing, or unauthorized field direction.

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Change Cue

Task-specific guidance for ordinary change-identification and pricing issues.

✋

Critical Change Cue

Unauthorized work, unpriced exposure, or a missed notice deadline is possible.

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Field Coordination Cue

Practical coordination with trades, suppliers, and field staff on change status.

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Authority Alert

Permit, code, or inspection conditions may be affected by the change. Verify before proceeding.

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Contract Instruction Cue

Follow the executed agreement's specific terms for notice, pricing, and authorization.

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Documentation Cue

Recordkeeping, traceability, and reconciliation guidance for change and allowance records.

Job Overview

This project qualifies you to build and operate a change-control system for a residential construction project — the controlling process that captures every potential change at the earliest indication, prices it accurately, obtains written authorization before work proceeds, and updates every affected project document once a change is approved. The finished work product is one operating change log, one allowance log, and a set of priced, authorized change-order records reconciled to current contract value.

You will create a change-event numbering system, identify change sources, document conditions before changed work begins, price labor, material, equipment, and schedule effects separately, route proposals through authorized review, update every affected project document after approval, operate an allowance log tied to owner selections, and reconcile pending, approved, billed, and closed amounts through project closeout.

This project depends directly on the scope baseline from Project 01, the RFI process from Project 10, and the cost codes established in Project 15. It also protects the change-control rule created in Project 01, Step 36, which prevents informal expansion of the approved baseline. Every later project in this book — cost reporting in Project 15, inspection coordination in Project 16, communication control in Project 17, and closeout in Project 18 — depends on this change and allowance system being accurate and current.

Skills You Will Demonstrate

  • PM-061 — Identify scope changes.
  • PM-062 — Document owner requests.
  • PM-063 — Price change impacts.
  • PM-064 — Update allowance status.
  • PM-065 — Prepare change-order records.
  • PM-066 — Maintain a change log.

Where This Skill Fits

The scope statement approved in Project 01 establishes the baseline this project protects. The RFI process in Project 10 frequently generates the potential changes this project prices and authorizes. The job-cost system in Project 15 depends on this project's change log and allowance log to keep committed cost, forecast cost, and contract value current. The closeout package assembled in Project 18 cannot be reconciled unless every change event created here reaches a documented closure.

The discipline of separating entitlement from pricing, and price from schedule effect, taught in this project, is the same discipline the Chapter 20 capstone requires when integrating change control with the rest of the project-management workflow.

Scope and Intended Use

This project covers:

  • creating a change-event numbering system and central change log with defined statuses
  • identifying change sources and documenting conditions at first notice, including photographs and measurements of existing conditions
  • confirming whether an event is within original scope, excluded, allowance, alternate, unit-price, or a potential change before promising entitlement or price
  • issuing required notice within contractual time limits and documenting owner requests in writing
  • pricing labor, material, equipment, supervision, and markup using approved methods, and stating price and schedule effects separately
  • routing change proposals through authorized review and approval, and updating every affected project document after approval
  • operating an allowance log tied to owner selections, with committed cost, forecast, tax, markup, and remaining balance
  • reconciling pending, approved, billed, paid, and closed change amounts through project closeout

This project does not authorize the learner to:

  • direct changed work without the required written authorization, except under a documented emergency or directive procedure identified in the executed agreement
  • promise entitlement, price, or schedule relief before the contract and scope have been reviewed by the party holding that authority
  • render a legal opinion on contract entitlement, delay damages, or claim validity; unresolved entitlement disputes must be routed to the person or role identified in the executed agreement
  • treat a verbal owner conversation as authorization to proceed with changed work

Any conflict between a change request and the approved scope baseline, drawings, or specifications must be identified and resolved in writing before changed work proceeds.

Reference Conventions

Establish these references before the change log is created, and do not change them mid-project without a recorded revision.

TermDefinition
Change eventAny identified condition that may add, delete, or modify scope, cost, or time against the approved baseline
Potential changeA change event that has been identified but not yet priced, authorized, or resolved
EntitlementThe determination that a change event is in fact outside the approved scope baseline and compensable or time-extending
Change orderThe authorized record adding, deleting, or modifying contract scope, price, or time
DirectiveA written instruction to proceed with changed work before price or time is finally agreed, issued only under the contract's documented directive procedure
Allowance reconciliationThe comparison of an allowance's original budgeted amount against the owner's actual selection and committed cost
Forecast costThe current best estimate of final cost for a change or allowance category, including unapproved but likely exposure

Change Log Header Record

Before entering the first change event, record the following identification directly on the change log:

Project name: ______     Project address: ______     Contract number: ______     Original contract value: ______

Change log opened by: ____________     Date opened: ____________     Authorized approver(s): ____________

Prerequisites

Common Field Fundamentals

Every change event in this project follows the same sequence: identify, document, confirm entitlement, notice, price, propose, authorize, implement, update, bill, and close. Learning that sequence here, on one residential change-control system, means every change event for the life of the project is handled the same controlled way.

IdentificationChange sources recognized at the earliest indication, before work proceeds where possible
EntitlementConfirmed against the approved scope baseline before any price is discussed
PricingLabor, material, equipment, supervision, overhead, tax, and markup, calculated separately from schedule effect
AuthorizationWritten approval obtained before changed work proceeds, except under documented directive procedure
Document updateScope, drawings, schedule, budget, purchase orders, and field instructions revised after approval
Allowance trackingOriginal amount, selection, committed cost, forecast, and balance maintained by category
Billing reconciliationPending, approved, billed, and paid amounts kept distinct and traceable
ClosureEvery change event carried to signature or documented closure before project closeout

Entitlement Before Price

Confirm whether a change event is within original scope, excluded, allowance, alternate, unit-price, or a genuine potential change before any price is discussed with the owner or a trade. Promising a price, or implying a price is likely, before entitlement is confirmed puts the contractor in the position of having created an expectation it may not be authorized to fulfill.

PM-061 – PM-066

Change Control / Cost and Schedule Impact Management

Residential Change and Allowance Control System

Difficulty: Intermediate

Estimated Time: 6–9 hours to build, then ongoing operation

Estimated Cost: No direct material cost

Finished Work: One operating change log, allowance log, and reconciled set of authorized change-order records

A. Finished-Project Specification

Deliverable: one integrated change and allowance control system, containing a numbered change log with defined statuses, documented change events with existing-condition records, traceable pricing separated into price and time effects, written authorization records, updated project documents following approval, an allowance log reconciled to owner selections, and a closure record for every change event carried through to signature, billing, and archive.

B. Change and Allowance Record Schedule

RecordContentSourcePurpose
Change logChange number, source, date, description, status, price, time effect, approval, billing statusField observation, RFI log, owner requestsCentral register of every change event from identification to closure
Existing-condition recordPhotographs, measurements, date, location, affected workField inspection at first noticeDocuments the condition before changed work begins
Change-order proposalScope description, assumptions, exclusions, price detail, time effect, validity periodQuotations, labor and material calculations, schedule analysisRoutes the priced change through authorized review
Allowance logCategory, original amount, selection, committed cost, forecast, tax, markup, balanceEstimate, owner selections, purchase ordersTracks allowance status separately from scope changes
Document update recordRevised scope, drawings, schedule, budget, purchase orders, subcontracts, field instructionsApproved change orderConfirms every affected document reflects the approved change
Reconciliation recordPending, approved, billed, paid, and closed amounts by change numberChange log, job-cost report, billing recordsConfirms the change log and cost report agree at any point in time

C. Information and Document Takeoff

  • Source records: the executed agreement, approved scope baseline, WBS and cost codes, baseline schedule, allowance schedule, and RFI log, sufficient to identify entitlement and pricing for every change event without inventing missing contract terms.
  • Pricing support: subcontractor and supplier quotations, verified labor rates and production data, equipment rates, and the company's approved overhead, tax, and markup policy.
  • Approval record: written confirmation of the person or role authorized to approve price, time, and scope changes, obtained before the change log is opened.
  • Revision control: a change-numbering convention sufficient to distinguish every change event and prevent duplicate pricing across RFIs, owner requests, and allowance reconciliations.

D. Acceptance Standards

CheckStandard
Change logEvery event numbered, dated, sourced, and carried to a defined status through closure
Existing conditionsPhotographed or measured before changed work begins for every event
EntitlementConfirmed against the scope baseline before price is discussed or promised
PricingLabor, material, equipment, supervision, tax, and markup traceable to source documents; price and time effects stated separately
AuthorizationWritten approval obtained before changed work proceeds, except under a documented directive procedure
Document updatesScope, drawings, schedule, budget, purchase orders, and field instructions revised after approval
Allowance logOriginal amount, selection, committed cost, forecast, tax, markup, and balance current for every category
ReconciliationPending, approved, billed, paid, and closed amounts reconcile between the change log and job-cost report

E. Preparation — Establish the Change Log and Statuses

  1. Create a change-event numbering system and central change log. Assign a unique number to every change event before any other action is taken on it.
  2. Define change statuses such as identified, under review, pricing, submitted, approved, rejected, withdrawn, proceeding under directive, billed, and closed. Use these statuses consistently for every entry.
  3. Identify change sources including owner request, design revision, hidden condition, code correction, utility requirement, substitution, allowance selection, field conflict, delay, and scope transfer. Record the source category for each event.
  4. Record the date, originator, location, description, document reference, and affected work at first notice. Complete this entry before further action on the event.
  5. Photograph or measure the existing condition before changed work begins. Attach the record to the change-log entry.

F. Confirm Entitlement and Issue Notice

  1. Confirm whether the event is within original scope, excluded, allowance, alternate, unit-price, or potential change. Compare the event against the approved scope baseline from Project 01.
  2. Do not promise entitlement or price before contract and scope review. Keep discussion factual until the review is complete.
  3. Issue required notice within contractual time limits. Confirm the notice method and deadline in the executed agreement before issuing it.
  4. Identify whether work must stop, continue unchanged, be protected, or proceed under written directive. Record the determination and communicate it to affected trades.
  5. Document owner requests in writing and confirm that discussion is not authorization. Record the request exactly as stated by the owner.
  6. Define the changed scope and the unchanged baseline scope. State clearly what is being added, deleted, or modified.
  7. Identify demolition, protection, redesign, permit, inspection, procurement, rework, and closeout effects. Record every secondary effect the change creates.

G. Price the Change and Prepare the Proposal

  1. Obtain subcontractor and supplier quotations with scope, quantity, labor, material, equipment, exclusions, validity, and schedule. Confirm each quotation matches the defined changed scope.
  2. Calculate self-performed labor, material, equipment, supervision, cleanup, disposal, tax, and markup using approved methods. Use the company's approved pricing policy; do not invent markup rates.
  3. Identify credits, restocking, cancellation, return, salvage, and deleted work. Record any reductions to price alongside additions.
  4. Calculate direct schedule effect and secondary effects on sequence, access, weather, overhead, and other trades. State the effect in calendar days or a defined unit.
  5. Identify delay, acceleration, remobilization, overtime, standby, or extended general-condition effects. Record each effect as a separate line item where it applies.
  6. State price effect and time effect separately. Do not combine them into a single narrative figure.
  7. Prepare the change proposal with assumptions, exclusions, validity, and supporting detail. Attach the quotations and calculations supporting the proposal.

H. Authorize, Implement, and Update Project Documents

  1. Route the proposal through authorized review and approval. Submit it to the person or role confirmed in the Prerequisites.
  2. Record approval, rejection, modification, or pending status. Update the change log immediately after the determination is received.
  3. Do not direct changed work without the required authorization except under documented emergency or directive procedures. Confirm the directive procedure exactly matches the executed agreement before relying on it.
  4. Issue revised scope, drawings, schedule, budget, purchase orders, subcontracts, and field instructions after approval. Update every document affected by the change.
  5. Update contract value, committed cost, forecast, billing, schedule, WBS, procurement, inspections, and closeout requirements. Confirm each linked system reflects the approved change.

I. Operate the Allowance Log

  1. Create an allowance log with original allowance, approved selection, committed cost, forecast, tax, markup, and balance. Establish one entry per allowance category from the estimate.
  2. Track allowance-decision dates and warn when delayed selections affect schedule or price. Compare selection deadlines against the schedule and procurement dates.
  3. Distinguish allowance overrun, scope change, upgrade, and quantity change. Record the correct category for each variance from the original allowance.
  4. Track pending changes in forecast cost even before approval according to company policy. Do not treat unapproved but likely exposure as zero cost.
  5. Prevent duplicate pricing across RFIs, owner requests, subcontractor changes, and allowance reconciliations. Check the change log before pricing an item that may already be captured elsewhere.

J. Verify, Bill, and Close the Change Record

  1. Link invoices and subcontractor change orders to the approved change identifier. Confirm the change number appears on the invoice or billing record.
  2. Verify completed changed work and required inspections. Confirm the work matches the approved change scope before billing.
  3. Capture revised as-built notes, warranties, manuals, and closeout information. Update closeout records affected by the change.
  4. Reconcile pending, approved, billed, paid, and closed change amounts. Confirm the change log and job-cost report agree.
  5. Obtain final signature or closure evidence. Record the closure date and responsible party on the change log.
  6. Archive the complete change record and update lessons learned. Preserve the full record, including rejected and withdrawn events, in the project archive.

Common Change-Log Inspection

Inspect the change and allowance system using the same checks regardless of project size or number of change events.

Complete the Change and Allowance Inspection Checklist in the Inspection Checklist section below before proceeding to Project 12.

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Recommended image: a change log showing change number, source, status, price, time effect, and approval columns.
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Recommended image: an existing-condition photograph taken and labeled before changed work began.
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Recommended image: a change-order proposal form showing scope description, price detail, and separately stated time effect.
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Recommended image: an allowance log with original amount, selection, committed cost, forecast, and balance columns.
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Recommended image: a signed change-order approval record with authorized signature and date.
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Recommended image: a reconciliation record comparing the change log against the job-cost report for pending, approved, billed, and closed amounts.

Failure Points and Troubleshooting

Cleanup

This project ends with the change log and allowance log current and reconciled, not left with open, unpriced, or unauthorized events.

Field Terms

Change Event
Any identified condition that may add, delete, or modify scope, cost, or time against the approved baseline.
Potential Change
A change event that has been identified but not yet priced, authorized, or resolved.
Entitlement
The determination that a change event is outside the approved scope baseline and compensable or time-extending.
Change Order
The authorized record adding, deleting, or modifying contract scope, price, or time.
Directive
A written instruction to proceed with changed work before price or time is finally agreed, issued only under a documented directive procedure.
Allowance
A budgeted amount for a category of work or material where the final selection is not yet made.
Allowance Reconciliation
The comparison of an allowance's original budgeted amount against the owner's actual selection and committed cost.
Forecast Cost
The current best estimate of final cost for a change or allowance category, including unapproved but likely exposure.
Change Log
The central register of every change event from identification through closure.
Closure Evidence
The signature or documented record confirming a change event is fully resolved and billed.

Skill Check

  1. Why must entitlement be confirmed against the approved scope baseline before a price is discussed with the owner?
  2. What is the difference between a potential change and an approved change order, and why must the change log distinguish them by status?
  3. Why must price effect and time effect be stated separately on a change-order proposal?
  4. Under what conditions may changed work proceed without a fully priced and approved change order, and what must be true of that procedure?
  5. What is the difference between an allowance overrun, a scope change, an upgrade, and a quantity change, and why must a variance be correctly categorized?
  6. Why must pending, unapproved change exposure be carried in the cost forecast rather than treated as zero cost?
  7. What must be documented before changed work begins, and why does this protect both the contractor and the owner?
  8. What are three possible causes of a change log and job-cost report that do not reconcile, and how does the learner confirm which one occurred?
  9. What must happen to a change event before final project closeout if it has been billed and paid but never formally closed?
  10. Why does this chapter require every affected project document to be updated after a change is approved, rather than only the budget?

Competency Rubric

CompetencyIndependent Pass StandardNot DemonstratedWith AssistanceIndependently
PM-061Identifies scope changes at the earliest indication and correctly categorizes them against the approved scope baseline
PM-062Documents owner requests in writing with existing-condition records, distinguishing discussion from authorization
PM-063Prices change impacts using traceable labor, material, equipment, and markup calculations, with price and time effects stated separately
PM-064Maintains a current allowance log with original amount, selection, committed cost, forecast, and balance for every category
PM-065Prepares change-order records that route through authorized review and result in written approval before changed work proceeds
PM-066Maintains a numbered change log with current status, reconciled to the job-cost report, carried to documented closure

Mark one column per competency. Only Demonstrated Independently awards the competency; Demonstrated with Assistance authorizes additional supervised practice but does not complete the requirement.

Inspection Checklist — Change and Allowance Inspection Checklist

ItemStandardMeets Standard (Y/N)Correction (if any)
Change numberingEvery event assigned a unique number and status
Existing conditionsPhotographed or measured before changed work began
EntitlementConfirmed against the scope baseline before pricing
NoticeIssued within contractual time limits
PricingTraceable to quotations and calculations; price and time stated separately
AuthorizationWritten approval obtained before changed work proceeded
Document updatesScope, schedule, budget, and field instructions revised after approval
Allowance logCurrent original amount, selection, committed cost, forecast, and balance
ReconciliationChange log and job-cost report agree on pending, approved, billed, paid, closed amounts
ClosureSignature or closure evidence obtained for every resolved event

Change log status: ____________     Open items carried forward: ____________

Change and allowance system declared current: ______ (Pass/Fail)     Date: ____________     Project manager name: ____________

Performance Check

With the change log and allowance log operating, review them against the Acceptance Standards table and confirm every change event is numbered, sourced, and documented with existing-condition evidence; entitlement was confirmed before pricing; price and time effects are stated separately and traceable to source documents; written authorization was obtained before changed work proceeded, except under a documented directive procedure; every affected project document was updated after approval; the allowance log is current by category; and the change log reconciles with the job-cost report for pending, approved, billed, paid, and closed amounts. Complete the Change and Allowance Inspection Checklist and correct any failed item before proceeding to Project 12. If an item fails, identify whether the error occurred in identification, documentation, entitlement, pricing, authorization, document updates, allowance tracking, or reconciliation before revising.

Project Closeout

You have completed the eleventh project in the construction project management sequence: tracking changes, allowances, and change orders. This project required you to identify scope changes (PM-061), document owner requests (PM-062), price change impacts (PM-063), update allowance status (PM-064), prepare change-order records (PM-065), and maintain a change log (PM-066).

You now have an operating change log, an allowance log reconciled to owner selections, and a set of priced, authorized change-order records that protect the approved scope baseline from informal expansion. This system carries directly into the next project: building the jobsite safety and housekeeping plan that governs how changed and ongoing work is performed safely in the field.

File your change log, allowance log, change-order records, and reconciliation record where Project 15 can incorporate them into the job-cost report. Every later cost, inspection, and closeout record in this book depends on this change and allowance system remaining current.