Business Risk Cue
A choice that increases financial or legal exposure if a change or allowance item is not documented and priced before work proceeds.
Project 10
Create one controlled change-order and allowance system that identifies potential scope changes, documents entitlement and evidence, prices added or omitted work, obtains written authorization, updates contract and project records, and closes every change and allowance item against a reconciled contract total.
These cues appear at the point of work. They identify compliance, professional-review, jurisdictional, and documentation issues before a change is priced, performed, or billed without authorization.
A choice that increases financial or legal exposure if a change or allowance item is not documented and priced before work proceeds.
An action that must not be taken, or must stop, until written authorization or a required notice condition is satisfied.
Practical controls that keep the change-order and allowance logs accurate as the project is actually performed.
Change, notice, and directive-work requirements vary by jurisdiction and contract. Verify current requirements before relying on this chapter.
A point where an attorney, estimator, or the customer's authorized representative must be consulted or must approve before proceeding.
A decision, quantity, or amount that must be written down, dated, and retained in the change-order or allowance log.
This project produces one controlled change-order and allowance management system for use on every contracted project. The finished work product is a set of five linked, reusable documents — a potential-change record, a change-order document, a pending-change log, an approved-change log, and an allowance register — each populated with one tested owner-requested change and one tested concealed-condition change.
You will build the procedure for identifying a potential change from any source, documenting the condition separately from any conclusion about fault, pricing the change using the Chapter 7 worksheet and Book 24 controls, stating price and time impact separately, routing the change through a defined approval matrix, and updating the contract sum, schedule, and accounting records only after written authorization is obtained. You will also build the allowance register that tracks every allowance from its original amount through selection, commitment, installation, variance, and remaining balance.
This project builds directly on the Chapter 9 contract-ready scope of work, which defines the change-order process and authorization language the contract itself uses, and on the Chapter 7 pricing worksheet, which supplies the labor, material, equipment, subcontractor, overhead, and profit inputs for every priced change. The system built here is used continuously from Chapter 13 job startup through Chapter 18 job costing and Chapter 19 project closeout.
This project depends directly on the attorney-approved change, directive, emergency, allowance, and notice provisions already written into the Chapter 9 contract-ready scope of work, and on the Chapter 7 pricing worksheet used to price every change. It cannot be finalized before those two systems are approved.
The change-order and allowance logs built here become permanent project records referenced in the Chapter 13 job-start packet, the Chapter 14 customer-communication process, the Chapter 18 job-cost review, and the Chapter 19 final walkthrough and invoice. An unpriced or unauthorized change discovered at Chapter 18 job costing is far more expensive to correct than one caught and priced here, at the point the condition is first observed.
This project covers:
This project does not authorize the learner to:
Any change-order, directive-work, or notice language used in this project must be reviewed by qualified counsel in the applicable jurisdiction before it is used on an active contract.
Establish these references before building the system, and do not change their meaning mid-document.
| Term | Definition |
|---|---|
| Potential change | A documented condition that may result in a change order, before entitlement or price is determined |
| Change order | The written document stating changed scope, price or credit, net change, time effect, assumptions, exclusions, and required authorization |
| Directive work | Work performed on written direction before final price is agreed, only where the approved contract permits it |
| Force account | A daily record of labor, material, equipment, and subcontractor cost used to support a change priced after the fact |
| Allowance | A stated budget amount for a defined selection, tracked from original amount through commitment, installation, and remaining balance |
| Unit-price item | A defined quantity of work priced at a stated rate per unit, verified by measurement before payment |
| Pending-change log | The record of every potential and priced change not yet authorized, with status, value, and exposure |
| Approved-change log | The record of every authorized change linked to the current contract sum, schedule, budget, and billing |
Before the system is built, record the following directly on the potential-change record template:
Company (legal) name: ______ Approved Chapter 9 contract reference and revision: ______ Approved Chapter 7 pricing worksheet revision: ______
Date started: ____________ Target approval date: ____________ Reviewing attorney and estimator: ____________
Every change begins as a documented condition, is priced from the same worksheet used to price the original contract, is authorized in writing before changed work proceeds except under an approved emergency procedure, and is closed only after the field work, documentation, cost, schedule, billing, and customer approval are all reconciled against the current contract sum.
A potential-change record documents what was observed: a location, a measurement, a photograph, a date, and the party who first noticed the condition. It does not include a conclusion about who caused the condition or who must pay for it. That conclusion is reached separately, through the approval matrix and, where the amount or the dispute requires it, through attorney-reviewed contract terms. Recording a conclusion in the same field where the observation is recorded makes the record harder to defend if the change is later disputed.
Record the condition, its location, its dimensions, and its photographs in the observation field of the potential-change record. Record any statement about cause, fault, or entitlement in a separate field, dated and attributed to the person making the statement. Do not merge the two.
Do not begin changed work before written authorization is obtained, except under the specific emergency procedure approved in the Chapter 9 contract. Work performed on an informal verbal request must be treated as unauthorized until it is documented, priced, and approved through the matrix in Section G.
Maintain a single controlled pending-change log and a single controlled approved-change log in the company record system established in Chapter 2. Review open items at every project meeting and billing cycle identified in the Chapter 14 customer-communication calendar. Do not allow a separate, informal change list to circulate among field, sales, and accounting.
The notice procedure, directive-work language, and approval-matrix authorization statements used in this system must match the attorney-reviewed Chapter 9 contract terms exactly. Do not draft new legal language for this project; use only the terms already approved for the contract, or route any new term through the same attorney review before it is used.
PC-055 – PC-060
Contract Administration / Financial Control
Quantity: one potential-change record template, one change-order document template, one pending-change log, one approved-change log, one allowance register with owner selection form, one unit-price work log, and one directive-work log where the contract permits directed work, each reviewed by attorney and estimator, and each tested with at least one completed sample change.
| Document | Quantity | Format | Content Required | Preparation / Purpose |
|---|---|---|---|---|
| Potential-Change Record | 1 template, 1 per change | Structured form | Unique identifier, date, source, location, description, evidence, initiating party, observation separated from conclusion | First-point documentation of any condition that may result in a change |
| Change-Order Document | 1 template, 1 per approved change | Written document | Description, added/omitted scope, price and credit, net change, time effect, assumptions, exclusions, expiration, signatures | Customer-facing authorization document |
| Pending-Change Log | 1 | Register / spreadsheet | Status, value, exposure, owner, due date, impact for every unauthorized item | Tracks open exposure before approval |
| Approved-Change Log | 1 | Register / spreadsheet | Approved changes linked to contract sum, schedule, budget, purchase orders, subcontracts, invoices, drawings | Tracks authorized changes through closure |
| Allowance Register and Selection Form | 1 register, 1 form per selection | Register plus form | Original allowance, selection, quote, tax, delivery, installation, markup, committed amount, forecast, variance, remaining balance | Tracks every allowance from budget to final cost |
| Unit-Price Work Log | 1 | Register | Measured quantity, unit, verification method, rate, authorization | Tracks work priced by verified unit quantity |
| Directive-Work Log | 1 (where contract permits) | Register plus daily force-account form | Directed work performed before final price, with daily labor, material, equipment, subcontractor, and signatures | Supports pricing of work performed under written direction before agreement on final price |
| Check | Standard |
|---|---|
| Identification and evidence | Every potential change has a unique identifier, date, source, location, description, photographs where applicable, and observation recorded separately from any conclusion about entitlement |
| Pricing | Every priced change uses the Chapter 7 worksheet and current Book 24 cost data, with price and time effect stated separately |
| Authorization | No changed work proceeds before written authorization is obtained and logged, except under the specific approved emergency procedure |
| Allowance tracking | Every allowance is tracked from original amount through selection, commitment, installation, variance, and remaining balance; no unrelated selections are combined into one opaque allowance |
| Logs and updates | The pending-change log and approved-change log are current, and every approved change updates contract sum, schedule, budget, purchase orders, subcontracts, invoices, and drawings |
| Closure | No change is marked closed until field work, documentation, cost, schedule, billing, and customer approval are all reconciled |
| Professional review | Attorney and estimator or project-manager comments are recorded and addressed before the system is approved |
Inspect the completed system and its two test changes using the same checks regardless of which change source or contract type is involved.
Complete the Change-Order and Allowance System Approval Worksheet in the Inspection Checklist section below before beginning Project 11.
Probable cause: field personnel proceeded on a verbal customer request, or treated an informal text message as sufficient authorization.
Confirmation: compare the date changed work began against the date recorded on the change-order document's authorization field.
Correction: stop further changed work until the item is documented, priced, and authorized through the approval matrix; escalate to management and, if the emergency procedure does not apply, treat the performed work as an open exposure item on the pending-change log until resolved.
Reinspection: repeat the authorization check on the corrected record and confirm field personnel training addresses the gap.
Probable cause: the allowance register was not updated at the time of selection, or the selection amount was recorded without tax, delivery, or installation cost included.
Confirmation: compare the committed amount on the register against the actual purchase order, invoice, or vendor quote for that selection.
Correction: update the register with the complete committed amount, calculate the variance, and route any overage through the change-order process rather than absorbing it silently.
Reinspection: repeat the allowance check on the corrected register and confirm the variance is now visible.
Probable cause: the change was closed based on completed field work alone, without confirming the invoice line, payment status, and customer approval were also reconciled.
Confirmation: review the five-part closure checklist on the approved-change log entry and identify which item was not actually completed.
Correction: reopen the change status, complete the missing reconciliation item, and re-close only after all five items are confirmed.
Reinspection: repeat the closure check on the corrected log entry and on the next several closed changes to confirm consistent practice.
Probable cause: the field crew or estimator recorded a statement about who caused the condition in the same field used to describe what was observed.
Confirmation: review the potential-change record for any causal or blame language mixed into the observed-condition field.
Correction: move any causal or entitlement statement into the separate "Statements on Cause or Entitlement" field, dated and attributed to its source, and leave the observed-condition field limited to measurable, photographed fact.
Reinspection: repeat the evidence check on the corrected record before it is used to support pricing or a dispute.
Probable cause: an approved change was not moved from the pending-change log to the approved-change log, or the contract-sum update step was skipped after approval.
Confirmation: compare the current approved-change log total against the contract sum shown in the accounting and project-management records.
Correction: move any approved item to the correct log, update the contract sum, schedule, budget, and linked purchase orders, subcontracts, and invoices, and record the correction date.
Reinspection: repeat the log check after the next full billing cycle to confirm the logs and contract sum remain synchronized.
Probable cause: field or project-management personnel used the directive-work log without first confirming the Chapter 9 contract permits directed work before final price agreement.
Confirmation: review the Chapter 9 contract's change-order provisions for directive-work authority.
Correction: if the contract does not permit this method, stop using the directive-work log, convert the item to a standard change order with agreed price before further work, and mark the directive-work log not applicable for this contract.
Reinspection: repeat the authorization check to confirm all remaining changes route through the standard approval matrix.
This project ends with the approved system filed for reuse on every future contract, not left as informal notes on one project.
| Competency | Independent Pass Standard | Not Demonstrated | With Assistance | Independently |
|---|---|---|---|---|
| PC-055 | Identifies a potential scope change from a named source and documents it with evidence, separating observation from any conclusion about fault | |||
| PC-056 | Prices added, omitted, or credited work using the Chapter 7 worksheet, stating price and time impact separately | |||
| PC-057 | Tracks an allowance from original amount through selection, commitment, and remaining balance, with no unrelated items combined | |||
| PC-058 | Obtains and documents written authorization before changed work proceeds, except under the approved emergency procedure | |||
| PC-059 | Updates contract sum, schedule, budget, purchase orders, subcontracts, invoices, and drawings after a change is approved | |||
| PC-060 | Maintains current pending-change and approved-change logs and closes each change only after all five reconciliation items are confirmed |
Mark one column per competency. Only Demonstrated Independently awards the competency; Demonstrated with Assistance authorizes additional supervised practice but does not complete the requirement.
| Item | Standard | Complete (Y/N) | Notes / Correction |
|---|---|---|---|
| Potential-change record template | Evidence fields and observation/conclusion separation confirmed | ||
| Notice procedure | Matches contract and jurisdictional requirements exactly | ||
| Change-order document template | Links directly to the Chapter 7 pricing worksheet; price and time stated separately | ||
| Approval matrix | Matches Chapter 9 contract authorization requirements by party and threshold | ||
| Pending-change and approved-change logs | Current and linked to contract sum, schedule, budget, and accounting | ||
| Allowance register and selection forms | Every allowance tracked from original amount through remaining balance | ||
| Unit-price and directive-work logs | Directive-work log confirmed applicable or marked not applicable per contract | ||
| Owner-requested test change | Processed completely through identification, pricing, authorization, logging, and closure | ||
| Concealed-condition test change | Processed completely through identification, pricing, authorization, logging, and closure | ||
| Professional review completed | Attorney and estimator/project-manager comments recorded and addressed |
Change-order and allowance system declared complete: ______ (Pass/Fail) Date: ____________ Owner name: ____________
Reviewing attorney/estimator: ____________ Administration responsibility assigned to: ____________
With all templates completed and both test changes processed, review the finished system against the Acceptance Standards table and confirm every potential-change record separates observation from conclusion, every priced change uses the Chapter 7 worksheet with price and time stated separately, no changed work proceeded without written authorization outside the approved emergency procedure, the allowance register tracks at least one complete selection from original amount to remaining balance, both logs are current and linked to the contract sum and accounting records, and both test changes were closed only after all five reconciliation items were confirmed. Complete the Change-Order and Allowance System Approval Worksheet and correct any failed item before beginning Project 11. If an item fails, identify whether the gap is in evidence and notice, pricing, authorization, allowance tracking, log updates, or closure reconciliation before revising the system.
You have completed the tenth project in the professional-contractor sequence: building a change-order and allowance management system. This project required you to identify a potential change and document it separately from conclusions about fault (PC-055), price added and omitted work using the Chapter 7 worksheet with time impact stated separately (PC-056), track an allowance from original amount through remaining balance (PC-057), obtain and document written authorization before changed work proceeds (PC-058), update the contract sum, schedule, and linked records after approval (PC-059), and maintain pending and approved logs, closing each change only after full reconciliation (PC-060).
You now have an approved potential-change record, change-order document, pending-change log, approved-change log, allowance register, unit-price work log, and directive-work log, each tested with one owner-requested change and one concealed-condition change. This system carries directly into the next project: building the customer intake and site-visit workflow that qualifies project fit, documents existing conditions, and produces the estimating-ready summary from which future changes will be identified against the original scope.
Store your approved change-order and allowance system in the company record system established in Chapter 2. You will use these exact templates and logs on every project for the remainder of this book.